After numerous complaints, S.B.I. made available the demand draft which was processed on first May 2018



Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>

Revered P. M. Sir, in your good governance, premium banking institution S.B.I. claims to provide D.D. in five days but actually provides in more than one month.
1 message
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 17 May 2018 at 09:40
To: pmosb <pmosb@pmo.nic.in>, presidentofindia@rb.nic.in, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>, cmup <cmup@up.nic.in>, gm.customer@sbi.co.in
Ipso facto obvious that for Demand Draft of Rs.200.00, the applicant paid Rs.284.00 and this transaction was processed on 01-May-2018 and from the attached online receipt obtained after completion of the transaction for demand draft, mode of delivery is as follows.
D.D. will be delivered at the specified address in approximately five working days. It is unfortunate that today is 17-May-2018 yet concerned staffs didn’t manage to deliver the D.D. at the specified address i.e. to the applicant. Whether it is not a mockery of the consumer’s rights and the most surprising violator is the premium banking institution S.B.I. in this country? 
With due respect, your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that following online transaction was made by your applicant on 01-May-2018 as
 Fee payment for renewing the Driving license through demand draft paid to R.T.O. Mirzapur which transaction detail is as follows.
01-May18 (01-May2018) TO TRANSFER INB Fee driving license renew ID02184500 TRANSFER TO 98585127319 284.00

2-It is submitted before the Hon’ble Sir that as a precautionary measure the applicant made the following representation to the accountable staffs of the state bank of India in order to avoid inordinate delay in the delivery of the demand draft but it seems that concerned following staffs are itself the promoter of the anarchy and lawlessness in the state bank of India.


Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Earlier city branch State Bank of India had delivered the Demand Draft in more than one month but I want that undoubtedly she can’t perform its duty within prescribed time but not be allowed too much procrastination.
1 message
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 7 May 2018 at 22:02
To: SBI Contact Centre <contactcentre@sbi.co.in>, customer care <agmcustomer.lholuc@sbi.co.in>, “CM (A) R2 VNS” <cmadminr2.zovns@sbi.co.in>, gm.customer@sbi.co.in
According to receipt of the online transaction, state bank of India had to deliver the D.D. At the specified address within five working days but it is unfortunate that they breached the trust of your applicant which not only lowered the dignity of State Bank of India but also caused great damage to your applicant. 
Sir whether concerned will inform the applicant, that whether they will deliver the D.D. Or only charges huge commission. If D.D. will not be delivered to concerned public authority by the applicant within time, then the huge loss will occur to the applicant.
3-It is submitted before the Hon’ble Sir that whether it is not cheating with the consumers that whatever is being promised by the premier banking institution S.B.I. of this country is not being fulfilled by its staffs concerned. Sir, earlier in the similar case I had sought D.D. of Rs.250 in order to pay the RTI fee to the public authority High court of Judicature at Allahabad and at that time also concerned staffs procrastinated more than one month and later senior rank staffs in the administrative hierarchy said sorry for the inconvenience. Hon‘ble Sir, in the good governance such detriment occurred are cured by sorry as being done by the staffs of the S.B.I. Why is state bank of India not making serious efforts to curb such rigging and defaults in order to make its services better?
This is a humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook the rights of the citizenry by delivering services in an arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap the benefit of loopholes in the system and depriving poor citizens of the right to justice. Therefore it is need of the hour to take concrete steps in order to curb grown anarchy in the system. For this, your applicant shall ever pray you, Hon’ble Sir.

                                                                 Yours  sincerely

                                                     Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur, Uttar Pradesh, India.

YOGI M P SINGH DEABD 08487

Inbox
x

AGM CUSTOMER SERVICES LHO LUC

17:33 (8 hours ago)

to me

Dear Sir,
please find trail mail received as reply from the branch.

Regards,
(Charanjeet Singh Saluja)
AGM(Customer Service)
Local Head Office
Lucknow
From: DIVYA VANDANA TIRKEY
Sent: Saturday, May 19, 2018 5:13 PM
To: AGM CUSTOMER SERVICES LHO LUC; SBI 12731; cmcsacr2 zovar; AGM REGION 2 ZO VARANASI
Subject: Re: YOGI M P SINGH DEABD 08487

Dear Sir ,
Draft no. 393960334 issued on 14/05/2018 favoring  RTO Mirzapur of Rs.200 has been
dispatched to your address on 18/05/2018 through Registered post no RU115573113IN
Inconvenience caused by you due to delay is regretted
Branch Manager,
State Bank of India,
Mirzapur City Branch (12731)

From: AGM CUSTOMER SERVICES LHO LUC
Sent: 13 May 2018 22:10:04
To: SBI 12731; cmcsacr2 zovar; AGM REGION 2 ZO VARANASI; DIVYA VANDANA TIRKEY
Subject: YOGI M P SINGH DEABD 08487

WE forward herewith a scanned copy of complaints/ letter, lodged by the complainant on
 PG portal of Govt.of India, the contents of which are self explicit for your kind perusal and
 necessary action.

  • In this connection, Please look into the matter,
  •  RESOLVE the GRIEVANCE ON URGENT BASIS
  •  and REPLY SUITABLY TO THE COMPLAINANT.
  • Please arrange to send us a copy of the reply furnished to the 
  • complainant within 3days for our closure process in PG 
  • portal .
  • Kindly avoid multiple complaints of the complainant.
  • We shall be glad to be advised in the matter.
  • Please keep the message trail in your reply, and do not change the subject 
  • line.
Please treat the MATTER MOST URGENT .
Regards, 
(Charan Jeet Singh Saluja)
Assistant General Manager (CS)/       (     ),
State Bank of India /
       , 
Local Head Office/       ,Lucknow/   Tele:0522- 2295396

Regards,
(Charanjeet Singh Saluja)
AGM(Customer Service)
Local Head Office

— Disclaimer —
The information in this mail is confidential and is intended solely for the addressee. Access to this

 mail by anyone else is unauthorized. Copying or further distribution beyond the original recipient 
may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily 
reflect that of State Bank group.
0 0 vote
Article Rating
Subscribe
Notify of
guest
2 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Mahesh Pratap Singh Yogi M P Singh

Ipso facto obvious that for Demand Draft of Rs.200.00, the applicant paid Rs.284.00 and this transaction was processed on 01-May-2018 and from the attached online receipt obtained after completion of the transaction for demand draft, mode of delivery is as follows.
D.D. will be delivered at the specified address in approximately five working days. It is unfortunate that today is 17-May-2018 yet concerned staffs didn't manage to deliver the D.D. at the specified address i.e. to the applicant. Whether it is not a mockery of the consumer's rights and the most surprising violator is the premium banking institution S.B.I. in this country?

Preeti Singh
2 years ago

whether it is not criminal breach of trust.Revered P. M. Sir, in your good governance, premium banking institution S.B.I. claims to provide D.D. in five days but actually provides in more than one month.