After long procrastination ,B.S.N.L. decided to refund the security deposit of customer.

Grievance Status

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Status as on 19 May 2017

Registration Number : DOTEL/E/2017/13153
Name Of Complainant : Musarrat Ansari
Date of Receipt : 24 Apr 2017
Received by : Department of Telecommunications
Forwarded to : Department of Telecommunications
Contact Address : Room No.612,6th Floor Mahanagar Doorsanchar Bhawan
Near Zakir Hussain College Old Minto Road
New Delhi110002
Contact Number : 01123221231
Grievance Description : Matter is concerned with Registration Number DOTEL/E/2017/09578 Name Of Complainant Musarrat Ansari Date of Receipt 25 Mar 2017. Current Status CASE CLOSED, Your Feedback Poor, Date of Action 17 Apr 2017 Details REPORT RECEIVED FROM THE CONCERN SERVICE PROVIDER IS ATTACHED FOR PERSUAL AND INFORMATION PLEASE Kindly give your feedback in PG Portal. Subject –Security deposit still not refunded by the concerned staff of B.S.N.L. Mirzapur. With due respect, your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows. 1-It is submitted before the Hon’ble Sir that whether they have refunded the security deposit if not how grievance may be considered as redressed. 2-It is submitted before the Hon’ble Sir that it seems that concerned didn’t take the perusal of submissions made in aforementioned grievance which explicitly manifesting that applicant made repeated request in the regard of refund but still refund was not made. 3-It is submitted before the Hon’ble Sir that whether concerned staffs will overlook collection of levied charges on consumers as they are showing lackadaisical approach in case of refund of security deposit. 4-It is submitted before the Hon’ble Sir that communication dated 13-04-2017 is a part of procrastination of concerned staffs of the B.S.N.L. Mirzapur. Whether such a meager amount can’t be paid at the level of G.M.T.D. Mirzapur? What was being done by them when your applicant made repeated round of Angarh B.S.N.L Mirzapur office? This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir. Yours sincerely Musarrat Ansari S/O Manjoor Ali Ansari Mobile number-7800359659 , 8400410946 Mohalla-Morchaghar ,Gosain Talab , District-Mirzapur , Uttar Pradesh ,India
Current Status : CASE CLOSED
Date of Action : 19 May 2017
Details : : Checque issued, reply attached

2 comments on After long procrastination ,B.S.N.L. decided to refund the security deposit of customer.

  1. Matter is concerned with Registration Number DOTEL/E/2017/09578 Name Of Complainant Musarrat Ansari Date of Receipt 25 Mar 2017. Current Status CASE CLOSED, Your Feedback Poor, Date of Action 17 Apr 2017 Details REPORT RECEIVED FROM THE CONCERN SERVICE PROVIDER IS ATTACHED FOR PERSUAL AND INFORMATION PLEASE Kindly give your feedback in PG Portal. Subject –Security deposit still not refunded by the concerned staff of B.S.N.L. Mirzapur.

  2. Hon'ble Sir communication dated 13-04-2017 is a part of procrastination of concerned staffs of the B.S.N.L. Mirzapur. Whether such a meager amount can’t be paid at the level of G.M.T.D. Mirzapur? What was being done by them when your applicant made repeated round of Angarh B.S.N.L Mirzapur office?

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