After all IDEA company refunded my illegally lapsed data and since net work is poor so I have applied for port

Grievance Status
Registration Number
:
DOTEL/E/2016/14259
Name Of Complainant
:
Yogi
M P Singh
Date of Receipt
:
01
May 2016
Received by
:
Department
of Telecommunications
Forwarded to
:
M/s.Idea
Cellular Ltd.
Contact Address
:
M/s.Idea
Cellular Ltd.
7th
Floor,Konnectus,Bhavbhuti Marg,
near
Minto Bridge, New Delhi-110001110001
Contact Number
:
23210134
Grievance Description
:
F.I.R.
may be lodged against the accountable functionaries of IDEA company who are
looting the consumers and looted your applicant as well.An F.I.R. may be
lodged against director/governing body members of Idea company who are
looting the citizenry including your applicant. Your applicant purchased
1-G.B. 3-G data validity 28 days in Rs.148 and 100 Local and International
S.M.S. Of validity 30days in Rs.5 ipsofacto obvious but on flimsy ground both
the services were not provided by the company. Which is criminal breach of
trust ,cheating and day light loot. Dear Customer,Recharge for mobile number
9336252631 was successful. Your transaction details are as follows:Mobile
Number9336252631 Recharge StatusSUCCESS Reference NumberFSBI4454413170
Recharge Date Sun May 01 11:55:02 GMT+05:30 2016 Amount148.00 Comments The
Recharge for mobile number 9336252631 was successful. Your Communication ID
for this transaction is 111965668. Please refer this Communication ID while
contacting Idea Customer Care. It is submitted before the Hon’ble Sir that
please take a glance of “my offers” and your applicant purchased
two different services one of them is internet pack and other is S.M.S.
Service. Here ipsofacto obvious that entire conflict arises because of tyranny
and arbitrariness of the IDEA Company which is looting Indian citizenry by
applying such cunning tricks. Such practices are reflection of insolence of
accountable staffs of company. Hon’ble Sir may be pleased to take a glance of
attached documents with this representation.This is humble request of your
appellant to you Hon’ble Sir that It can never be justified to overlook the
rights of citizenry by delivering services in arbitrary manner by floating
all set up norms. This is sheer mismanagement which is encouraging wrongdoers
to reap benefit of loopholes in system and depriving poor citizens from right
to justice. Therefore it is need of hour to take concrete steps in order to
curb grown anarchy in the system. For this your appellant shall ever pray you
Hon’ble Sir. ‘Yours sincerely Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India
Current Status
:
CASE CLOSED
Date of Action
:
04
May 2016
Details
:

Your Idea Mobile Number Related | 9336252631

Inbox
x

Appellate UP East appellate.upeast@idea.adityabirla.com

May 3 (2 days ago)

to me
Dear Customer,
Greetings for the day!
Please note that our Customer Care e-mail ID has changed tocustomercare@idea.adityabirla.com .
For all your future correspondence with Customer Care, please write us at our new Customer Care e-mail IDcustomercare@idea.adityabirla.com  mentioning your 10 digits Idea Mobile number in the subject of the email. (Please do not include any space or special characters between the digits).
This is with reference to your comment mentioned on social media.
We would like to inform you that GPRS pack benefits of Rs.148 have been overridden by subsequent GPRS pack of Rs.5 on 1st May’16.
Please note that you can use only one GPRS pack at a time.
Please also note that we have restored GPRS benefits in your Idea prepaid account as per our telephonic discussion on 3rd May’16.
You may call our customer service help line number 9889012345 or email us at customercare@idea.adityabirla.com for any assistance further.
You are our esteemed customer and we assure you best of our services at all times.
Thanks & Regards, 
Appellate Officer
Status as on 05 May 2016

2 comments on After all IDEA company refunded my illegally lapsed data and since net work is poor so I have applied for port

  1. F.I.R. may be lodged against the accountable functionaries of IDEA company who are looting the consumers and looted your applicant as well.An F.I.R. may be lodged against director/governing body members of Idea company who are looting the citizenry including your applicant. Your applicant purchased 1-G.B. 3-G data validity 28 days in Rs.148 and 100 Local and International S.M.S. Of validity 30days in Rs.5 ipsofacto obvious but on flimsy ground both the services were not provided by the company. Which is criminal breach of trust ,cheating and day light loot.

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