Government staff must think about dysfunctional website not working

Website of scholarship and fee reimbursement is not working reflects mismanagement

 Grievance Status for registration number : GOVUP/E/2024/0074493

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

19/10/2024

Received By Ministry/Department

Uttar Pradesh

Grievance Description

Most respected sir, following error messages are displayed on the screen of the computer when the applicant clicks on the link to login for registration in order to submit the application for scholarship and reimbursement of fee.

scholarship.up.gov.in/e

Login Registration

छात्रवृत्ति एवं शुल्क प्रतिपूर्ति ऑनलाइन प्रणाली

उत्तर प्रदेश

Scholarship and Fee Reimbursement Online System

We're sorry...

Some Error Occurred. Your Request Could Not Be

Processed!

Return to the homepage

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Social Welfare Section-3-Social Welfare Number-84/2024/1832/26-3-2024/C.Ν.- 1741061 Sender, Rajneesh Chandra Special Secretary, Government of Uttar Pradesh.

To, Director, Social Welfare Department, Uttar Pradesh Lucknow. Social Welfare Section-3 Lucknow: Dated 28th June, 2024 Subject- Regarding issuance of government order for scholarship (scholarship and fee reimbursement) and other works for the general category students of Uttar Pradesh, who are native of Uttar Pradesh, studying in post-matric classes in the financial year academic session 2024-25.

Online application by the student.

Online application by the student. Final print out by the student from 12th July, 2024 to 16th November, 2024

Final submission of online application by the student and taking printout by 18th November, 2024

Hard copy of the online application form to be submitted by the student to the educational institution along with the desired attachments by 20th November, 2024. Online verification and forwarding of the application form by the educational institution by 25th November, 2024.

Most respected sir, for registration and online form submission, the website must be functional but the concerned website is displaying error messages when the applicant is clicking on the link for the registration quite obvious from the first page of the attached pdf document to the rti online application.

The applicant is making the following enquiries regarding the following points under Article 51A of the constitution of India from the public authority is concerned.

1- Please provide the posting details of the staff responsible for the smooth functioning of the website.

2- Please provide a mechanism to make complaints regarding the dilapidated state of the website.

3- Please provide the role of the public staff in the maintenance of the website used for inviting applications for the scholarship.

4- Please provide the total budget spent on the maintenance of the website in the financial years 2021-22, 2022-23 and 2023-24 respectively.

5- Please provide the name of the public information officer and his posting details and first appellate authority and his posting details and date of joining the departments closely connected with the maintenance and update of the website for scholarship and reimbursement.

There must be transparency and accountabilities in the working of public authorities to provide good governance to the people in the state.

Numerous matters concerning corruption in the disbursement of scholarship to the students exposed but it is most unfortunate that there is no improvement in the working condition at the public authority concerned.

It is quite obvious that website is playing the cryptic role in promoting the corruption in the utilisation of the public fund but it is most unfortunate that no accountabilities are being fixed.

Grievance Document

Current Status

Case closed   

Date of Action

04/11/2024

Remarks

आप द्वारा प्रश्नगत आई0जी0आर0एस0 के अन्तर्गत 05 बिन्दुओं पर सूचना उपलब्ध कराये जाने का अनुरोध किया गया है अवगत कराना है कि सूचना प्राप्त किये जाने हेतु अलग से जनसूचना अधिकार अधिनियम 2005 के अन्तर्गत प्राविधान किया गया है उक्त बिन्दुओं से सम्बन्धित सूचना प्राप्त किये जाने हेतु जनसूचना अधिकार अधिनियम 2005 के अन्तर्गत निर्धारित प्राविधानों के अनुसार सूचना मांगने का कष्ट करें यदि आपको छात्रवृत्ति से सम्बन्धित कोई शिकायत है तो उक्त शिकायत का स्पष्ट उल्लेख करें आप द्वारा की गयी शिकायत पर नियमानुसार कार्यवाही की जायेगी

Rating

1

Poor

Rating Remarks

Think about the gravity of situation they are overlooking the matter concerning with the disfunctionality of website. Whether it may be called good governance if the public staff may escape from the matters concerning with the wide Public interest which is quite obvious from the cryptic working style of the concerned staff of the department of the government. I think that there is no explicit policy of the government which is the root cause, citizens in the state are suffering a lot. Whether such a government can be referred as good governance in which if the enquiry is made regarding the working of the government which is fundamental duty of a citizen than it is overlooked by the concerned staff. We want really good governance not good governance which is falsely advocated by our incredible media whose personnel are indulged in selfish activities by keeping the interest of the country men at the bay. The irresponsible comment of the public staff is really painful for the applicant

Officer Concerns To

Officer Name

Shri Arvind Mohan (Joint Secretary)

Organisation name

Government of Uttar Pradesh

Contact Address

Chief Minister Secretariat , Room No. 321, U.P. Secretariat, Lucknow

Email Address

arvind.12574@gov.in

Contact Number

05222226350

Preeti Singh

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