The applicant submitted Rs.400 for the renewal of driving licence on the saarthi portal of the government

 Grievance Status for registration number : GOVUP/E/2024/0011550

Grievance Concerns To

Name Of Complainant

Mahesh Pratap Singh alias Yogi M. P. Singh

Date of Receipt

16/02/2024

Received By Ministry/Department

Uttar Pradesh

Grievance Description

The following application was made by the applicant for the renewal of driving licence which filled the particulars are as follows.

Appl No:590161024 Dt:16-02-2024, To, The Licencing Authority, RTO, MIRZAPUR.

Licence Number-UP63 19981633749, Class of Vehicle(s)-MCWG

Name of the Licencing Authority which issued the Licence-RTO, MIRZAPUR

Validity Period-From date 07-02-1998 To date27-06-2024

Valid To: NT-27-06-2024, For the more details, please take a glance of the attached document to the grievance.

The applicant wants to draw the kind attention of the regional transport officer District-Mirzapur, Uttar Pradesh to the following points as follows.1- It is quite obvious that the applicant submitted the application for the renewal of the driving licence within the validity of the driving licence. 

2- Everyone knows that huge penalties are imposed on the applicants in the name of late applications and it creates a matter of conflict between the applicant and the staff of the department.

3- This application is being submitted to ensure that the applicant will not deposit or will make payment if anything will be charged additional which is not legitimate. 

4- During the last renewal of the driving licence, the concerned staff was charging a huge penalty, but I did not pay a single penny in the name of penalty. Undoubtedly, I struggled for more than one and half years. 

5- Please provide the name and resignation of the staff of the regional transport office Mirzapur who is processing my online application for the renewal of driving licence in the office.

Please take necessary steps in processing my online application for renewal of driving licence and grievance in transparent and accountable manner. For this, applicant shall ever pray to you Honourable, sir.

Grievance Document

Current Status

Case closed   

Date of Action

29/02/2024

Remarks

अधीनस्थ अधिकारी के स्तर पर निस्तारित आप द्वारा अभी तक कोइ निर्धारित शुल्क नहीं जमा किया है अतः आपको निर्देशित किया जाता कि निर्धारित शुल्क जमा कर स्लाट बुक करा कर फोटो खिचवाकर अपना लाइसेंस प्राप्त कर सकते हैं

Rating

1

Poor

Rating Remarks

Now I have made the payment of Rs.400 now it is the duty after concerned staff of the public authority office of regional transport officer Mirzapur to allot the slot to the applicant. At least you will not point out the lacuna of the applicant in the processing of the renewal of driving licence. Please make contact to the applicant to tell the next status so that next formalities could be completed by the applicant. Thank you to the concerned staff of the public authority regional transport office Mirzapur for processing this step.

Appeal Details

Appeal Number

Date of Receipt

Appeal Text

Current Status

Officer Concerns To

Officer Name

Shri Bhaskar Pandey (Joint Secretary)

Organisation name

Government of Uttar Pradesh

Contact Address

Chief Minister Secretariat , Room No. 321, U.P. Secretariat, Lucknow

Email Address

bhaskar.12214@gov.in

Contact Number

05222226350