Mr Shyam Lal Meena (Deputy Secretary) does not have basic knowledge to resolve grievances


Grievance Status for registration number : GOVRJ/E/2024/0000511

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

03/02/2024

Received By Ministry/Department

Rajasthan

Grievance Description

The matter concerns the working of the public authority JAIPUR VIDYUT VITRAN NIGAM LIMITED which must curb the anarchy in its working quite obvious from arbitrary working style of its staff. Illegal sending a message of bill payment on mobile number- 9696389653.

Most respected Sir JAIPUR VIDYUT VITRAN NIGAM LIMITED Streamed following messages on my Jio mobile number 9696389653 regarding the bill payment of Consumer Name MANBHARI DEVI. It is generally accepted fact that information regarding the dues payment by the consumers is sent on the registered mobile number of the consumers with the service provider, but you sent this message on my mobile number which can never be justified. Undoubtedly such practises are quite rampant in Bhartiya Janta Party ruled states, but it is irritating for the law-abiding citizens but unruly leaders of the Bhartiya Janta Party acting like executives in various states do not feel such things. The applicant is living in the district-Mirzapur of Uttar Pradesh province from birth and having no relation with your consumer Name MANBHARI DEVI, then how can you send the message of bill payment on my mobile number as mentioned above. 

Right to reason is the indispensable part of the sound administrative system so if you think that there is sound administrative system in Rajasthan BJP ruled state then you must provide the reason of sending the message of dues payment on my mobile number.

The applicant has requested honourable Supreme Court of India and Election Commission of India to provide the facility to caste vote on ballot paper instead of electronic voting machines because those elected through electronic voting machines promote such bad practice in the society.

प्रिय उपभोक्ता, आपके के. नम्बर 210122002035 का माह Feb-24 के बिजली बिल में राजस्थान सरकार द्वारा वहन की गई सब्सिडी रू. 1372.24 कम करने के बाद देय राषि रू 5966 है जिसकी अंतिम भुगतान तिथि 12-02-2024 है। अधिक जानकारी एवं भुगतान हेतु www.bijlimitra.com/custumerLoginPage पर क्लिक करें।जयपुर डिस्कॉम।

JAIPUR VIDYUT VITRAN NIGAM LIMITED, Payment Receipt Copy, Consumer Name MANBHARI DEVIAccount Number 16020157, K Number 210122002035, SubDivision Name AEN_OM_PRATAPGARH, Receipt Number 210123001210100106, Receipt Date 06-01-2021, Amount 2700, Mode of Payment BIL

Grievance Document

Current Status

Case closed   

Date of Action

22/02/2024

Remarks

This complaint No 022415118259200 has been lodged by Shri Yogi MP Singh regarding wrong No patched on mobile. There is Nothing to do with him. However, he is presently residing in Uttar Pradesh. But he does NOT Know the sub division. This complaint does NOT pertains with this office. This is submitted for your information please.

Reply Document

Rating

1

Poor

Rating Remarks

Bogus report submitted. Officer Name- Mr Shyam Lal Meena (Deputy Secretary) Organisation name- Government of Rajasthan Whether the aforementioned officer does not know that if the matter has not been transferred to the proper mandate how can it be considered disposed of because the problem of the applicant is as such? Think about the misrule in the Rajasthan government which is quite obvious from the fact the grievances concerned with the Department of electricity are transferred to the Department of revenue and they provide the solution to the aggrieved people. The Rajasthan government is flooded with the incompetent personnel who are not able to understand the contents of the grievances submitted before them which is the root cause of such anarchy and it must be overcome by the government. The matter concerns the fraudulent activities which is still unresolved but the grievance of the applicant has been closed by submitting a bogus report by the staff of Department of revenue.

Appeal Details

Appeal Number

Date of Receipt

Appeal Text

Current Status

Officer Concerns To

Officer Name

Mr Shyam Lal Meena (Deputy Secretary)

Organisation name

Government of Rajasthan

Contact Address

Room No. 8129, 1st floor, North Western Building, Secretariat Jaipur

Email Address

DS.RPG@RAJASTHAN.GOV.IN

Contact Number

01412922825

Comments

  1. It is showing the arbitrariness of the staff of the Government of Uttar Pradesh who did not remove the mobile number from the account of anonymous person arbitrarily fed by the department of electricity Jaipur Rajasthan.

    ReplyDelete
  2. How can a grievance may be considered as the disposed of by the Rajasthan government if the matter was not forwarded to the concerned mandate for the redressal of the grievance? Such corrupt practices tantamount to irregularities in the working of the government and it is obligatory duty of the concerned public staff to curb it.

    ReplyDelete
  3. It is the blessings of the Bhartiya Janata party government whenever it comes to the power fraudulent activities reach on its peak because of the cooperation of political masters who wants to accumulate huge wealth. What was the need to attach the mobile number of a public spirited person to the electricity connection of an anonymous person?

    ReplyDelete
  4. Mr Shyam Lal Meena (Deputy Secretary) is failed to understand the contents of the grievances submitted on the public Grievance portal of the Government of India. This is a root cause multiple grievances are submitted on the public Grievance portal for redress of problems.

    ReplyDelete

Post a Comment

Your view points inspire us