Renewal of C.C. Account arbitrarily overlooked by chief manager

 

Grievance Status for registration number : DEABD/E/2023/0071546

Grievance Concerns To

Name Of Complainant

Smt Rajesh Sharma

Date of Receipt

17/10/2023

Received By Ministry/Department

Financial Services (Banking Division)

Grievance Description

Financial Services (Banking Division) >> Misbehaviour/Harrassment/Corruption by Bank Staff

Bank/Financial Institute : Punjab National Bank

Branch / Name of Bank and Branch : Chief Manager Circle office Bulandshahr, Uttar Pradesh

Reply of complaint of smt Rajesh Sharma registration numberDEABD/E/2023/0063761

Audit & Inspection CO BSR cobsriad@pnb.co.in

10 Oct 2023, 18:24 (7 days ago)

to me

5. In 2017, the Bank granted the CC loan on the stock available at that time. As per bank norms, the Drawing power is ascertained on the value of the stock every month.

6. The stock statement submitted by you on 30.06.2022 is of Rs. 6,51,030 and the stock statement submitted in branch on 31.08.2022 is of Rs. 7,04,890 only.

Thanks and regards

K K Thakur, Chief Manager, Inspection and Audit,, CO: Bulandshahr

It is most unfortunate that you are falsely claiming that the applicant submitted the stock statement on 30.06.2022 is of Rs. 6,51,030 and on 31.08.2022 is of Rs. 7,04,890 only in the branch.Most respected chief manager of Punjab National Bank, you must take the perusal of the 7th page of the attached PDFdocument to the grievance which is the report of C.A. Jyoti Poddar dated 20th October 2022 for Om Gas Agency. It is categorically showing the total stock of Om Gas Agency is Rs. 7025416.00 in words seventy lakhs twenty five thousands four hundred sixteen rupees. This C.A. was sent by staff of Punjab National Bank who charged Rs.1000 as his fee. Why are you overlooking the report of your own C.A. ? Most respected chief manager of Punjab National Bank, you must take the perusal of the 8th page of the attached PDFdocument to the grievance which is the distribution stock verification report of Bharat Petroleum Corporation Limited a government of India enterprise for the Om Gas Agency. This report supports the stock verification report of the C.A. Jyoti Poddar dated 20th October 2022 and it was verified on 7th October 2022. The name of the staff of B.P.C.L. is Soumya Soren and designation is Sales Officer. Please verify the stock by visiting the store of Om Gas Agency in person you Honourable Sir in compliance of High court direction attached as first page of attached PDF document to the grievance.

Grievance Document

Current Status

Under process   

Date of Action

17/10/2023

Officer Concerns To

Officer Name

Shri Sanjeev Kumar Dhupar (General Manager)

Organisation name

Punjab National Bank

Contact Address

Corporate Office Plot No 5, Sector -32, Gurugram, Haryana

Email Address

pno@pnb.co.in

Contact Number

01244126244

To see the attached document to the grievance, please click on the link