Insensitivity of Modi government, applications more than century submitted, but could not cultivate any result because of corruption

 

Grievance Status for registration number: DEABD/E/2023/0073899

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

29/10/2023

Received By Ministry/Department

Financial Services (Banking Division)

Grievance Description

Financial Services (Banking Division) >> Fraud

Department/Bank/Financial Institute: Reserve Bank of India

Incompetent staff and corruption in government are hinderance in taking action against corrupt staff updated PAN of applicant in13 bank accounts.

A CMS complaint N202324023301522 on the captioned subject has been registered by CRPC Chandigarh, RBI on 22-09-2023 and transferred to Office of RBI Ombudsman, Kanpur on 22-09-2023.

It is observed that you have directly approached RBI Ombudsman Office without first registering your complaint with Credit information Company (CIC). You have neither provided any copy of complaint made with CIC nor provided any proof complaint made with CIC. You are therefore advised to first register your complaint with CIC. You can approach this office again if CIC will not provide any response within 30 days.

Grievance Status for registration number: PMOPG/E/2023/0173620, Grievance Concerns To Name Of Complainant-Yogi M. P. Singh, Date of Receipt-30/08/2023, Received By Ministry/Department Prime Ministers Office

Closure Intimation for Complaint N202324023301522 against CRIF High Mark Credit Information Services Private Limited.

RBI/CMS/N202324023301522/ 2023-24 Date: 26-09-2023

Please refer to your complaint against CRIF High Mark Credit Information Services Private Limited Filed Through the CMS portal/ email/ letter dated 22-09-2023 16:09:00,under the Reserve Bank - Integrated Ombudsman Scheme, 2021

CRIF CARE crifcare@crifhighmark.com 9 October 2023 at 17:29

To: Mahesh Pratap Singh Yogi M P Singh yogimpsingh@gmail.com

Dear Sir/Madam,

Thank you for connecting with CRIF Highmark.

We are still awaiting revert from State Bank of India as we have requested for physical verification from the credit institution.

Meanwhile, request you to follow-up with the respective credit institution for updates and we are still following them, Post receiving updates from the credit institution we will get back to you.

Regards,

Chandrashekhar Rao, Senior - Customer Support Specialist, CRIF High Mark Credit Information Services Pvt. Ltd., 3rd Floor, Axis

Grievance Document

Current Status

Under process   

Date of Action

29/10/2023

Officer Concerns To

Officer Name

Ms Betsy Rajagopal (General Manager)

Organisation name

Reserve Bank of India

Contact Address

Consumer Education and Protection Dept., Amar Building, 1st Floor, Sir P.M. Road, Fort, Mumbai

Email Address

cepdco@rbi.org.in

Contact Number

02222604106

Grievance Status for registration number : DEABD/E/2023/0073902

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

29/10/2023

Received By Ministry/Department

Financial Services (Banking Division)

Grievance Description

Financial Services (Banking Division) >> Fraud

Department/Bank/Financial Institute : Reserve Bank of India

My PAN was updated in 13 bank accounts.

N202324023301522_Yogi M P Singh CRIF CARE crifcare@crifhighmark.com 4 October 2023 at 10:37 To: "yogimpsingh@gmail.com" yogimpsingh@gmail.com Dear Sir/Madam, Thank you for writing CRIF High Mark. We understand your discrepancy in CRIF credit report. Further, we have raised your issue for the below loan account and will revert with an update once we received for the credit institution State Bank of India. Consumer Name MAHESH PARTAP SINGH, Dispute Details-As per complainant, Account number : 00000040191978538 does not belongs to him. As per the RBI guidelines ((Reference: Credit Information Companies Rules, 2006 Chapter 2, Rule 10, sub rule 3.), financial institutions should provide the requested details in 30 days. Hence, request you to please be with us. We will get back to you once would receive any updates from respective bank. For any further clarifications, kindly feel free to contact us with a new request at Crifcare@crifhighmark.com Regards, Chandrashekhar Rao Senior Customer Support Specialist CRIF High Mark Credit Information Services Pvt. Ltd. 3rd Floor, Axis Centra, Survey No. 62/1/4, Opposite Bitwise, Mumbai- Bangalore Highway, Baner, Pune 411045 CRIF CARE crifcare@crifhighmark.com 5 October 2023 at 17:32 To: yogimpsingh@gmail.com yogimpsingh@gmail.com Dear Sir/Madam, We request you to share the scan copy of Pan card, Voter Id and Aadhar card for further investigation. Regards, Chandrashekhar Rao Senior Customer Support Specialist CRIF High Mark Credit Information Services Pvt. Ltd. 3rd Floor, Axis Centra, Survey No. 62/1/4, Opposite Bitwise, Mumbai- Bangalore Highway, Baner, Pune 411 045 Mahesh Pratap Singh Yogi M P Singh yogimpsingh@gmail.com 5 October 2023 at 18:09 To: CRIF CARE crifcare@crifhighmark.com Respected staff of crifcare, in regard to your request to share PAN Card, Voter ID and Aadhar Card, I am sending these three documents to carry on further investigation into the matter. Vide these emails.

Grievance Document

Current Status

Under process   

Date of Action

29/10/2023

Officer Concerns To

Officer Name

Ms Betsy Rajagopal (General Manager)

Organisation name

Reserve Bank of India

Contact Address

Consumer Education and Protection Dept., Amar Building, 1st Floor, Sir P.M. Road, Fort, Mumbai

Email Address

cepdco@rbi.org.in

Contact Number

02222604106

To see the communication exchanged with credit information company Crif, please click on the link

To see the CIBIL report provided by the branch manager city branch Mirzapur, click on the link