Growing cyber-criminal activities are due to support of banks and lackadaisical approach of police implies bank A/C no more safe

 Appeal Details

Appeal Number

DEABD/E/A/23/0020581

Name

Yogi M. P. Singh

Appeal Recieved Date

06/10/2023

Reason Of Appeal

Most respected sir Uttar Pradesh police is not registering first information report in this matter of cheating which is quite obvious from the following comment made by the investigation officer belonging to the police district Mirzapur. State Bank of India can take action in the matter only when the first information report will be registered by the police in the state of Uttar Pradesh under the act of cyber crime. More than one month passed but police did not register first information report so it is a humble request from the appellate authority to direct the subordinate to take action in the matter. आख्या जिलाधिकारी ( ) 23-09-2023 कृपया उपरोक्त सबंध में तत्काल नियमानुसार कार्यवाही कर कृत कार्यवाही से अवगत कराने का कष्ट करें क्षेत्राधिकारी / सहायक पुलिस आयुक्त-क्षेत्राधिकारी , नगर ,जनपद-मिर्ज़ापुर 04-10-2023 संदर्भित प्रकरण मे गहराई से जॉच किया गया तथा प्रभारी निरीक्षक थाना विन्ध्याचल से आख्या प्राप्त किया गया तो पाया गया कि आवेदिका उपरोक्त पते की निवासी है। प्रकरण के सम्बन्ध मे आवेदिका से वार्ता की गयी तो आवेदिका बताया गया कि मोबाईल पर पार्ट टाईम जॉब के लिये एड निकला था मैने दिये हुये मोबाईल नम्बर बात किया तो उधर से 10 हजार रूपये की मांग की गयी जिस पर मैने बताये गये खाता संख्या मे ट्रांसफर कर दिया गया। इसी प्रकार धीरे धीरे करके उधर सेपैसे की मांग की जाती रही मै लालच मे नौकरी के लिये क्रमशः खाता नम्बर 9060099387 तेलंगाना बैंक, खाता नम्बर7589141775, इंडियन बैंक व पुनः खाता संख्या881029863815 बैंक डीबीएस मे अलग अलग समय मे कुल 53 हजार रूपये डाल दिया तब मुझे मालूम हुआ कि मेरे साथ साईबर अपराध हो गया है। आवेदिका द्वारा बताया गया कि मेरे प्रार्थना पत्र की जॉच साईबर थाना से कराया जाय। उपरोक्त प्रकरण के सम्बन्ध मे प्रार्थना पत्र की जॉच हेतु प्रभारी निरीक्षक विन्ध्याचल द्वारा प्रभारी साईबर अपराध थाना मीरजापुर को पत्राचार किया गया है। प्रभारी निरीक्षक विन्ध्याचल विन्ध्याचल को निर्देशित किया गया कि प्रकरण मे अनुस्मारक पत्र प्रेषित कर अग्रिम विधिक कार्यवाही कराना सुनिश्चित करें। जॉच आख्या सादर अवलोकनार्थ सेवा मे प्रेषित है।

Appeal Status

Appeal Closed (On 19/10/2023)

Closing Remarks

Customer has already been suitably advised. Appeal is disposed off.

Officer Concerns To

Officer Name

Ravi Kumar V. R. Majumdar (CHIEF GENERAL MANAGER)

Email Address

cpgrams.saa@sbi.co.in

Contact Number

02222740430

Organisation name

State Bank of India

Grievance Details

Registration Number

DEABD/E/2023/0064940

Name

Yogi M. P. Singh

Date of receipt

17/09/2023

Address

Mohalla Surekapuram Colony Shri Laxmi Narayan Baikunth Mahadev Mandir Shri Laxmi Narayan Baikunth Mahadev Mandir

State

Uttar Pradesh

District

Mirzapur

Mobile Number

7379105911

Email ID

yogimpsingh@gmail.com

Phone Number

Not Provided

Grievance Description

Financial Services (Banking Division) >> Fraud

Department/Bank/Financial Institute : Reserve Bank of India

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An application under Article 51 A of the Constitution of India on behalf of Mahima Singh D/O Dayanand Singh to seek inquiry in the matter of cheating.

R.B.I. forwarded matter of cheating of Rs.53000 from SBI account of Mahima Singh, to S.B.I. and S.B.I. is procrastinating on it.

Grievance Status for registration number: DEABD/E/2023/0062530

Grievance Concerns To Name Of Complainant-Yogi M. P. Singh, Date of Receipt-06/09/2023, Received By Ministry/Department-Financial Services (Banking Division)

Ground of redress of the grievance-

SBI MIRZAPUR(00134) (sbi.00134@sbi.co.in) 15 September 2023 at 15:58

To: yogimpsingh@gmail.com (yogimpsingh@gmail.com)

Cc: AGM CUSTOMER SERVICES LHO LUC (agmcustomer.lholuc@sbi.co.in)

Madam/Dear Sir,

With reference to your complain on CPGRAM Portal dated 06.09.2023, Reg.No. DEABD/E/2023/0062530.

We advise you to visit home branch with necessary documents for further action.

Regards,

Chief Manager, State Bank of India, Mirzapur (00134), Mirzapur

Sent from Mail for Windows 10

The email to reply the aforementioned email of chief manager sent by the applicant which PDF copy is attached to the grievance. Its hard copy with annexures in 9 pages submitted before deputy branch manager by aggrieved applicant Mahima Singh but he denied to receive the representation of the aggrieved applicant. She requested half an hour, then she went to head post office Fatha and despatched it to branch manager main branch of SBI Mirzapur. Following is the tracking status of the speed post.

Booked At-Mirzapur HO , Booked On-16/09/2023 14:21:23,Destination, Pincode-231001,Tariff-17.70,Article Type-Inland Speed Post, Delivery Location-Mirzapur HO

Event Details For : EU962641074INCurrent Status : Item Booked

Date-16/09/2023, Time-14:21:23, Office -Mirzapur HO, Event-Item Booked

Here burning question is that why deputy branch manager denied to accept the application of Mahima Singh while to redress the grievance of the applicant chief manager advised to submit entire d

Grievance Document

Final Reply

Customer has been suitably communicated.

Final Reply Document

Communication Details

Sn. Date of Action Action From To

1 17/09/2023 RECEIVED THE GRIEVANCE You Department of Financial Services (Banking Division)

2 17/09/2023 REMINDER RECEIVED FROM COMPLAINANT You Department of Financial Services (Banking Division)

3 26/09/2023 CASE DISPOSED OF State Bank of India You

To see the attached document to the grievance, click on the link