Think about the high speed of Jio service provider Which consumed 6GB data in merely three hours only navigation was done

 

Grievance Status for registration number : DOTEL/E/2023/0025044

Grievance Concerns To

Name Of Complainant

Mahesh Pratap Singh alias Yogi M. P. Singh

Date of Receipt

09/09/2023

Received By Ministry/Department

Telecommunications

Grievance Description

Telecommunications >> Mobile Related >> Others

Mobile Number : 9696389653

Service Provider : Reliance JIO Infocom Limited

Mobile Number 9696389653 of Jio company.

Provide the more detail of the consumption of Internet data concerning the mobile number 9696389653 of Jio service provider company.

From the first page of the attached pdf document to the grievance it is obvious that near about 6GB Internet data was consumed by the applicant between the time 12:56 PM to 3 PM. Honourable Sir may be pleased to take a glance of the first page of the attached pdf document.

Honourable Sir there are 4 pages also attached subsequently to the first page which are showing the network speed provided by the Jio service provider.

If the applicant met the allegation of the theft of data then from the next day , they will make the network speed so slow that navigation will not be feasible at the speed provided by them so I cannot make the allegation of the theft of data.

Therefore it is a humble request of the applicant to the staff of the Jio Company to provide the data details consumption by the applicant between that specific hour.

Please direct the accountable staff of the Jio Company to adopt the Cogent approach to provide the logistic solution in the matter so that the suspense of the applicant may be overcome. For this the applicant shall ever pray you, Honourable Sir.

Grievance Document

Current Status

Under process   

Date of Action

09/09/2023

Officer Concerns To

Officer Name

Radha Nair (DGM)

Organisation name

Reliance Jio Infocomm Limited

Contact Address

Reliance Corporate IT Park Thane-Belapur Road Navi Mumbai

Email Address

radha.nair@ril.com

Contact Number

02279655519

To see the attached document to the grievance, please click on the link