Senior manager Raghunath R of Federal Bank will not provide details to Tantrik K P Singh

Grievance Status for registration number : DEABD/E/2023/0067303

Grievance Concerns To

Name Of Complainant

Keshav Pratap Singh alias Tantrik K P Singh

Date of Receipt

28/09/2023

Received By Ministry/Department

Financial Services (Banking Division)

Grievance Description

Financial Services (Banking Division) >> Fraud


Department/Bank/Financial Institute : Other / Private Sector Bank.

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Grievance Status for registration number : PMOPG/E/2023/0191808

Grievance Concerns To Name Of Complainant-Yogi M. P. Singh, Date of Receipt-24/09/2023, Received By Ministry/Department-Prime Ministers Office

The following email was sent by senior manager Raghunath R to dispose of the above grievance

To: yogimpsingh@gmail.com

Dear Sir

Greetings from Federal Bank

This is with regard to your CPGRAMS complaint lodged with above mentioned reference number

We have taken appropriate steps at our end regarding the matter. We are unable to disclose the account details to a third party

It is noted that you had already filed a Police complaint in this regard. Bank will cooperate with Police investigation and provide details to them on request

Regards,

Reghunath R, Senior Manager, Federal Bank, Service Quality Department, 4th Floor, Federal Towers, Aluva, Ernakulam, Kerala, India, 683101

The brief description of the submissions of the applicant is as follows.

1-it is quite obvious that already 28 days past and the applicant did not get back his amount transferred by cheaters from my Indian post payment bank account to the Federal Bank account which was opened by the cheaters.

2-It quite obvious that Yogi M. P. Singh was my representative and still my representative but you did not disclose the current status of the account opened in the name of the applicant in the Federal Bank which means trying to impede the process of the investigation by taking the recourse of 3rd party information.

3-Now the applicant itself submitting the representation before you so that you may not deny the information concerning fraudulent account opened in the Federal Bank in which money was transferred buy cheaters.

4-Provide the bank account details and transaction details concerning bank account opened in the name of the applicant in the Federal Bank.

5-Think about the gravity of situation, you did not stop the cheaters when they were opening the account and transferred the money to the bogu

Grievance Document

Current Status

Under process   

Date of Action

28/09/2023

Officer Concerns To

Officer Name

Ms Betsy Rajagopal (General Manager)

Organisation name

Reserve Bank of India

Contact Address

Consumer Education and Protection Dept., Amar Building, 1st Floor, Sir P.M. Road, Fort, Mumbai

Email Address

cepdco@rbi.org.in

Contact Number

02222604106

Reminder(s) / Clarification(s)

Reminder Date

Remarks

28/09/2023

5-Think about the gravity of situation, you did not stop the cheaters when they were opening the account and transferred the money to the bogus account of the applicant opened by them in your private bank.

Please respond inquiry made under Article 51 A of the constitution of India.

In the 90% cases of fraud money is transferred to the private bank which means something is wrong in the dealings of the private bank which must be curbed by the Government of India through its public staff who are adopting lackadaisical approach in such matters of financial fraud because of the rampant corruption in the government machinery. 

To see the attached document to the grievance, please click on the link

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