Reserve Bank of India is not sending matter of fraud to Federal Bank in which cheated amount Rs.4999 was transferred

 Grievance Status for registration number : PMOPG/E/2023/0191808

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

24/09/2023

Received By Ministry/Department

Prime Ministers Office

Grievance Description

Financial Services (Banking Division) >> Fraud

Department/Bank/Financial Institute : Other / Private Sector Bank.

The only progress in the matter is that the government of Uttar Pradesh has registered first information report in the matter today. The copy of the first information report is attached to the grievance.

The matter concerns the banking fraud of Rs.4999 which has been transferred to Federal Bank.

An application on behalf of Keshav Pratap Singh son of Rajendra Pratap Singh under Article 51 A of the constitution of India against the cheating committed by the fraudulent elements.

The address of the aggrieved applicant is as follows.

Village and Post Nibi Gaharwar police station-Vindhyachal and District Mirzapur

The matter concerns the fraudulent transaction of rupees 4999 from IPPB Account-059610182519 to the account Opened by the fraudulent elements in the federal bank whose last 4 digit is 6073 quite obvious from the first page which is the attached screen sort to the attached pdf documents to the grievance.

The description of the matter is as follows.

The wife of the applicant Abha Singh made call by her mobile number-9628993985 to the customer care number-155260 Who introduced to her as the customer care of Indian post payment bank named Sumit Kumar and this number was bounce to the new number-6290226995.

The last portion of the conversation has been taped by the wife of the applicant.

This is a humble request of the applicant to make inquiry into the matter and freeze the account in which money of the applicant has been transferred by the fraudulent elements.

PDH documents attached to the grievance, contains passbook of Indian Post Payment Bank and attached screenshot of the fraudulent transactions.

Please direct Federal Bank to take appropriate action in the matter to secure the money of Keshav Pratap Singh diverted by fraudulent elements from his Indian Post Payment Bank account to a forged account opened in the name of Keshav Pratap Singh. Federal Bank may disclose the current status of the forged account and its details to the aggrieved applicant.

Grievance Document

Current Status

Under process   

Date of Action

24/09/2023

Officer Concerns To

Officer Name

Ms Betsy Rajagopal (General Manager)

Organisation name

Reserve Bank of India

Contact Address

Consumer Education and Protection Dept., Amar Building, 1st Floor, Sir P.M. Road, Fort, Mumbai

Email Address

cepdco@rbi.org.in

Contact Number

02222604106

Reminder(s) / Clarification(s)

Reminder Date

Remarks

24/09/2023

Following is the detail of the fraudulent transaction done by cheaters.

Sent Successfully, Amount- Rs 4,999 Rupees Four Thousand Nine Hundred Ninety Nine Only

To

Keshav Pratap Singh

KS

Federal Bank - 6073

Pay Again

From

Keshav Pratap Singh

India Post Payment Bank - 2519

Check Balance

KS

Paid at 04:32 PM, 31 Aug 2023 UPI Ref No: 360923623234 Copy

Payment Details

Please refund the money to the original account of the aggrieved applicant Keshav Pratap Singh by the branch manager concerned of the Federal Bank.

The only progress in the matter is that the government of Uttar Pradesh has registered first information report in the matter today. The copy of the first information report is attached to the grievance.

Grievance Status for registration number : PMOPG/E/2023/0174605

Grievance Concerns To Name Of Complainant-Yogi M. P. Singh, Date of Receipt-31/08/2023

Received By Ministry/Department-Prime Ministers Office

Grievance Status for registration number : PMOPG/E/2023/0174620

Grievance Concerns To Name Of Complainant-Yogi M. P. Singh, Date of Receipt-31/08/2023, Received By Ministry/Department-Prime Ministers Office

Grievance Status for registration number : PMOPG/E/2023/0174611

Grievance Concerns To Name Of Complainant-Yogi M. P. Singh

Date of Receipt-31/08/2023, Received By Ministry/Department-Prime Ministers Office

To see the attached document to the grievance, please click on the link