DOPT accepted the failure of RTI portal by giving reason as some technical issue

 

Grievance Status for registration number: DOPAT/E/2023/0011106

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

09/08/2023

Received By Ministry/Department

Personnel and Training

Grievance Description

Personnel and Training >> Others >> Other Miscellaneous Matter

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The matter concerns dilapidated state of RTI portal as the applicant submitted RTI application two times and RTI fee deducted from the account of the applicant two time but RTI portal did not send the registration number of the RTI application on the registered mobile number and on the registered email.

Contact Us

If the query of the does not get resolved through, helprtionline-dopt@nic.in or 011-24622461 ,

then they may contact below mentioned officials.

O/o.JS (IR) DoPT, Room No.215/C, North Block New Delhi-110001 Email: dirrti-dopt@nic.in

Under Secretary (IR) Room No.278/A North Block New Delhi-110001 Email: usir-dopt@nic.in.

Honourable sir maybe pleased to take a glance off the transactions made by the applicant from his bank account belongs to the State Bank of India.

This is the first payment made by the applicant

8 Aug 2023 TO TRANSFER-INB RTI Online

Payment-PNBNKR20230000002478IK0CKAUZM8TRANS

This is the second payment made by the applicant.

8 Aug 2023 TO TRANSFER-INB RTI Online

Payment- PNBNKR20230000002479IK0CKAVBG9TRANS

How can it be justified that the applicant made 2 transactions and payment was made successfully from the bank account, but it is most unfortunate that no registration numbers were sent by the RTI portal of the government of the India?

Here with this RTI application the applicant is seeking information from the central public information officer of the Punjab National Bank and RTI application is attached to this grievance.

On the one side of screen our public functionaries are claiming to provide good governance to the people of this country but in this good governance people are not succeeding in utilising the public services being provided by the Government of India. Whether in good governance such 3rd grade services are provided by the government?

Grievance Document

Current Status

Case closed   

Date of Action

25/08/2023

Remarks

There was some technical issue resulting in slow functioning of the RTI Portal. Now, the problem has been resolved.

RTI Helpline staff has been sensitised to pick up the calls.

Reg. Nos. are as below:

PNBNK/R/E/23/01926

PNBNK/R/E/23/01927

Rating

1

Poor

Rating Remarks

Whether it is not a well-planned strategy to curb the information seekers from using the public services being provided by the government of India in cryptic and mysterious way? It is noticeable that initially the staff of the online RTI portal had provided me only one registration number but after the submission of the grievance on the public grievance portal which means this grievance, they provided both the registration numbers which were submitted by the applicant at that time. Whether it is good governance in which online applications to seek the information from the public authority is submitted but it is not completed because of the cryptic dealings of the staff of the government working on the RTI portal of the government. Our public functionaries claim to provide good governance to the countrymen but in good governance whether such 3rd grade services are provided to the public. There must be transparency and accountability in the dealings of the public authorities but

Appeal Details

Appeal Number

Date of Receipt

Appeal Text

Current Status

Officer Concerns To

Officer Name

Shri Naresh Kumar (Deputy Secretary)

Organisation name

DSIR-Information Rights

Contact Address

Room No. 385, Lok Nayak BhawanNew Delhi

Email Address

naresh.kumar70@nic.in

Contact Number

01124624821

To see the attached RTI document, click on the link