Shaziya Ansari and Anil Pandotra (AGM) (ORBIO Shimla) only misled the complainant in regard to complaint of anarchy in CIBIL report

Appeal Details

Appeal Number

DEABD/E/A/23/0016100

Name

Yogi M. P. Singh

Appeal Recieved Date

05/07/2023

Reason Of Appeal

They had to send the applicant latest update as made by them in the CIBIL report. They have sent me following information through email which links are not working. The report obtained from other sources still remains same as it was earlier. Please direct them to provide evidence. Thank you for your continued co-operation. This is with reference to ticket logged under 02323379. We are pleased to inform you that, the details of your Experian Credit Information Report regarding Member Institution : SBI - LUCKNOW Account Number : 00000040191978538 Dispute Details : As per Consumer this Account Number (00000040191978538) does not belong to him. Sub Type : Account ownership issue Sub Type 1 : Account does not belong to me is now rectified. Click here to check your latest Experian report. The request 02323379 has been completed and we are treating this as resolved and hence closed. In case you want to respond to the same query 02323379 please write on the same email. Please feel free to write a separate email for any other queries. We will be glad to assist. Regards, Shaziya Ansari Consumer Support Team Experian Credit Information Company of India Private Limited www.experian.in

Appeal Status

Appeal Closed (On 19/07/2023)

Closing Remarks

Anil Pandotra (AGM) (ORBIO Shimla) replied 03 07 2023.

Grievance Details

Registration Number

PMOPG/E/2023/0107380

Name

Yogi M. P. Singh

Date of receipt

24/05/2023

Address

Mohalla Surekapuram Colony Shri Laxmi Narayan Baikunth Mahadev Mandir Shri Laxmi Narayan Baikunth Mahadev Mandir

State

Uttar Pradesh

District

Mirzapur

Mobile Number

7379105911

Email ID

yogimpsingh@gmail.com

Phone Number

Not Provided

Grievance Description

Home Affairs >> Matter Related to Unethical practices

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The entire CIBIL report is filled with forge loan transactions but regulatory body RBI failed to take action in matter because of corruption. It is most unfortunate that regulatory body Reserve Bank of India does not have its own discretion it follows the corrupt reports ipso facto of banking institutions arbitrarily.

Grievance Status for registration number : PMOPG/E/2023/0087772, Grievance Concerns To Name Of Complainant Yogi M. P. Singh

Date of Receipt 26/04/2023

Following is the true details of the applicant as- Personal details on the Credit Account, Date of Birth 22-06-1971, Gender- Male, Mobile- 7379105911, ID Type PAN , ID Number- GSWPS08540Q, Date of issue- 26/04/2016 Income tax department, INCOME TAX DEPARTMENTMAHESH PRATAP SINGHS/O RAJENDRA PRATAP SINGH, Date of birth -22/06/1971,

RBI is failed to take action in the matter because of corruption in the matter. My PAN Card linked with my Aadhar Number has been misused because of corruption. As regards CIBIL enquiries, the REs such as Clix Capital Services Private Limited and Capfloat Financial Services Pvt. Ltd. have informed that CIBIL enquiries were made as you had enquired/applied for loan/credit facility and the same cannot be removed. I have not applied for any loan and my PAN Card linked with my Aadhar card was updated in two SBI Accounts which is the root cause of such a problem. SBI did not take action in the matter yet. They are seeking loan account numbers from the applicant. How can applicant make available loan account numbers if the loans were not taken by the applicant?

It is most unfortunate that Reserve Bank of India did not order proper enquiry into the matter concerning the blatant misuse of the PAN card linked with my Aadhar number.

These transactions do not contain the address of the PAN card date of birth of the PAN card mobile number of PAN card. Whether it is not true that Reserve Bank of India by colluding with financial institutions are looting the innocent and gullible people in th

Grievance Document

Final Reply

The complainant concern is regarding non-updation of Loan closure in credit report.

Based on the above complaint, it is informed that as per Clix Capital:we wish to inform your good office that the customer has applied for a Personal Loan with Clix Capital through our website on March 28, 2021, that has been rejected at the credit stage.

As per the Experian:

We submit to the RBI BO office that basis the RBI complaint 00000040191978538 / SBI - the consumer claimed that the account does not belong to him. The same has now been resolved in favor of the Consumer. Thereafter, the necessary updation in the credit report has been completed by the Experian and the same has been confirmed by the complainant over telephone. Hence, the case has been resolved though facilitation.

Final Reply Document

Communication Details

Sn. Date of Action Action From To

1 24/05/2023 RECEIVED THE GRIEVANCE You Prime Ministers Office

2 03/07/2023 CASE DISPOSED OF ORBIO Shimla You