Reserve Bank of India lacks honest and competent personnel

 Appeal Details

Appeal Number

DEABD/C/A/23/0005384

Name

Yogi M. P. Singh

Appeal Recieved Date

03/06/2023

Reason Of Appeal

NotSatisfied

Appeal Status

Appeal Closed (On 27/06/2023)

Closing Remarks

Betsy Rajagopal (General Manager) (Reserve Bank of India) replied 02 06 2023.

Grievance Details

Registration Number

PMOPG/E/2023/0105172

Name

Yogi M. P. Singh

Date of receipt

20/05/2023

Address

Mohalla Surekapuram Colony Shri Laxmi Narayan Baikunth Mahadev Mandir Shri Laxmi Narayan Baikunth Mahadev Mandir

State

Uttar Pradesh

District

Mirzapur

Mobile Number

7379105911

Email ID

yogimpsingh@gmail.com

Phone Number

Not Provided

Grievance Description

Financial Services (Banking Division) >> Fraud


Department/Bank/Financial Institute : Reserve Bank of India


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This is to inform that after conducting our investigation, we discovered that it was not a fraud registration since you used mobile number 7379105911 and PAN number ending with 850Q to enable Amazon, which was verified by NSDL.

Amazon ask to its customers to provide PAN number and I had provided my PAN . I am still registered as customer on

RBI CMS Complaint Mahesh Pratap Singh N202324023040439

Financial institution Clix Capital Services Private Limited9th Floor, Two Horizon Centre, DLF Phase VGurgaon, Haryana, India – 122002 emailed me as-Dear Customer, 

Greetings from axio

This email is in regards to the complaint received from RBI-N202324023040439.

We request you to share us the PAN copy to investigate and close the issue on priority. 

In case of any queries or assistance required, you can write to us at ask@axio.co.in.

Regards, Team axioThe applicant replied as follows-Respected staff, you require a copy of my PAN Card in order to carry out an enquiry on my complaint made before the regulatory body of banking institutions in the country. My PAN Card is attached herewith for your reference. 

Their solution is as-Dear Customer, 

Greetings from axio! 

This email is in regards to the complaint received from RBI-N202324023040439.

This is to inform that after conducting our investigation, we discovered that it was not a fraud registration since you used mobile number 7379105911 and PAN number ending with 850Q to enable Amazon, which was verified by NSDL. Therefore, please note that the inquiry cannot be removed from your credit records.  For more details vide attached document. Undoubtedly, I made the registration on Amazon online shopping for online shopping and still that account exists. I did not take the loan on amazon online shopping for any product. Nor did I authorize Amazon online shopping to misuse my PAN Card. Concerned may provide details like purpose of loan, account in which loan was paid. The address of the borrower used for this fraudulent activity.

Grievance Document

Final Reply

Reply sent. Copy attached. The complaint may be closed.

Final Reply Document

Communication Details

Sn. Date of Action Action From To

1 20/05/2023 RECEIVED THE GRIEVANCE You Prime Ministers Office

2 01/06/2023 REMINDER RECEIVED FROM COMPLAINANT You Department of Financial Services (Banking Division)

3 02/06/2023 CASE DISPOSED OF Reserve Bank of India You

To take a glance of CIBIL report, click on the link

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