Appeal Details
Appeal Number
DEABD/C/A/23/0005384
Name
Yogi M. P. Singh
Appeal Recieved Date
03/06/2023
Reason Of Appeal
NotSatisfied
Appeal Status
Appeal Closed (On 27/06/2023)
Closing Remarks
Betsy Rajagopal (General Manager) (Reserve Bank of India) replied 02 06 2023.
Grievance Details
Registration Number
PMOPG/E/2023/0105172
Name
Yogi M. P. Singh
Date of receipt
20/05/2023
Address
Mohalla Surekapuram Colony Shri Laxmi Narayan Baikunth Mahadev Mandir Shri Laxmi Narayan Baikunth Mahadev Mandir
State
Uttar Pradesh
District
Mirzapur
Mobile Number
7379105911
Email ID
yogimpsingh@gmail.com
Phone Number
Not Provided
Grievance Description
Financial Services (Banking Division) >> Fraud
Department/Bank/Financial Institute : Reserve Bank of India
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This is to inform that after conducting our investigation, we discovered that it was not a fraud registration since you used mobile number 7379105911 and PAN number ending with 850Q to enable Amazon, which was verified by NSDL.
Amazon ask to its customers to provide PAN number and I had provided my PAN . I am still registered as customer on
RBI CMS Complaint Mahesh Pratap Singh N202324023040439
Financial institution Clix Capital Services Private Limited9th Floor, Two Horizon Centre, DLF Phase VGurgaon, Haryana, India – 122002 emailed me as-Dear Customer,
Greetings from axio
This email is in regards to the complaint received from RBI-N202324023040439.
We request you to share us the PAN copy to investigate and close the issue on priority.
In case of any queries or assistance required, you can write to us at ask@axio.co.in.
Regards, Team axioThe applicant replied as follows-Respected staff, you require a copy of my PAN Card in order to carry out an enquiry on my complaint made before the regulatory body of banking institutions in the country. My PAN Card is attached herewith for your reference.
Their solution is as-Dear Customer,
Greetings from axio!
This email is in regards to the complaint received from RBI-N202324023040439.
This is to inform that after conducting our investigation, we discovered that it was not a fraud registration since you used mobile number 7379105911 and PAN number ending with 850Q to enable Amazon, which was verified by NSDL. Therefore, please note that the inquiry cannot be removed from your credit records. For more details vide attached document. Undoubtedly, I made the registration on Amazon online shopping for online shopping and still that account exists. I did not take the loan on amazon online shopping for any product. Nor did I authorize Amazon online shopping to misuse my PAN Card. Concerned may provide details like purpose of loan, account in which loan was paid. The address of the borrower used for this fraudulent activity.
Grievance Document
Final Reply
Reply sent. Copy attached. The complaint may be closed.
Final Reply Document
Communication Details
Sn. Date of Action Action From To
1 20/05/2023 RECEIVED THE GRIEVANCE You Prime Ministers Office
2 01/06/2023 REMINDER RECEIVED FROM COMPLAINANT You Department of Financial Services (Banking Division)
3 02/06/2023 CASE DISPOSED OF Reserve Bank of India You