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Grievance Status for registration number : PMOPG/E/2023/0105172
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
20/05/2023
Received By Ministry/Department
Prime Ministers Office
Grievance Description
Financial Services (Banking Division) >> Fraud
Department/Bank/Financial Institute : Reserve Bank of India
This is to inform that after conducting our investigation, we discovered that it was not a fraud registration since you used mobile number 7379105911 and PAN number ending with 850Q to enable Amazon, which was verified by NSDL.
Amazon ask to its customers to provide PAN number and I had provided my PAN . I am still registered as customer on
RBI CMS Complaint Mahesh Pratap Singh N202324023040439
Financial institution Clix Capital Services Private Limited9th Floor, Two Horizon Centre, DLF Phase VGurgaon, Haryana, India – 122002 emailed me as-Dear Customer,
Greetings from axio
This email is in regards to the complaint received from RBI-N202324023040439.
We request you to share us the PAN copy to investigate and close the issue on priority.
In case of any queries or assistance required, you can write to us at ask@axio.co.in.
Regards, Team axio
The applicant replied as follows-Respected staff, you require a copy of my PAN Card in order to carry out an enquiry on my complaint made before the regulatory body of banking institutions in the country. My PAN Card is attached herewith for your reference.
Their solution is as-Dear Customer,
Greetings from axio!
This email is in regards to the complaint received from RBI-N202324023040439.
This is to inform that after conducting our investigation, we discovered that it was not a fraud registration since you used mobile number 7379105911 and PAN number ending with 850Q to enable Amazon, which was verified by NSDL. Therefore, please note that the inquiry cannot be removed from your credit records. For more details vide attached document. Undoubtedly, I made the registration on Amazon online shopping for online shopping and still that account exists. I did not take the loan on amazon online shopping for any product. Nor did I authorize Amazon online shopping to misuse my PAN Card. Concerned may provide details like purpose of loan, account in which loan was paid. The address of the borrower used for this fraudulent activity.
Grievance Document
Current Status
Case closed
Date of Action
02/06/2023
Remarks
Reply sent. Copy attached. The complaint may be closed.
Reply Document
Rating
1
Poor
Rating Remarks
NotSatisfied
Appeal Details
Appeal Number
DEABD/C/A/23/0005384
Date of Receipt
03/06/2023
Appeal Text
NotSatisfied
Current Status
Appeal Received
Officer Concerns To
Officer Name
Ms Betsy Rajagopal (General Manager)
Organisation name
Reserve Bank of India
Contact Address
Consumer Education and Protection Dept., Amar Building, 1st Floor, Sir P.M. Road, Fort, Mumbai
Email Address
cepdco@rbi.org.in
Contact Number
02222604106
Reminder(s) / Clarification(s)
Reminder Date
Remarks
01/06/2023
No one contacted the complainant as mentioned in the following email. They are misusing my PAN card so punitive action must be taken against the financial institution. My PAN Card has been misused on a large scale which requires legal action against all concerned offenders. Whatever feedback they want to give, they must give on this August platform which is acceptable to the complainant. They should not make efforts to conceal the fact in order to escape from penal action.
We value your feedback! #098372
Inbox
Feedback (Feedback@clix.capital)
07:05 (6 hours ago)
to me
Hey Yogi M P Singh,
You recently got in touch with Clix and we hope we were able to resolve your query/request. Please use this link to share your feedback with us.
Share Your Feedback
Cheers
Team Clix
To take a glance of CIBIL report, click on the report
Gmail Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Acknowledgement: Registration of Complaint N202324023086650 against Clix Capital Services Private Limited
1 message
RBI CMS Team <rbiteamcms@rbi.org.in> 29 May 2023 at 16:41
Reply-To: rbiteamcms@rbi.org.in
To: "yogimpsingh@gmail.com" <yogimpsingh@gmail.com>
भारतीय रिज़र्व बैंक
Reserve Bank of India
केंद्रीय प्राप्ति और प्रसंस्करण केंद्र
Centralised Receipt and Processing Centre (CRPC)
आरबीआई/सीएमएस/N202324023086650/ 2023-24
दिनांक : 29-05-2023
RBI/CMS/N202324023086650/ 2023-24
Date :29-05-2023
श्री/सुश्री Yogi M P Singh
Shri/Ms. Yogi M P Singh
Mohalla Surekapuram Colony Shri Laxmi Narayan Baikunth Mahadev Mandir Shri Laxmi Narayan Baikunth Mahadev Mandir
महोदया/महोदय
Madam/Dear Sir
पावती: पंजीकृत शिकायत N202324023086650 Clix Capital Services Private Limited के विरुद्ध
Acknowledgement: Registration of Complaint N202324023086650 against Clix Capital Services Private Limited
कृपया सीएमएस पॉर्टल/ इमेल/ पत्र के द्वारा Clix Capital Services Private Limited के विरुद्ध लोकपाल के पास दर्ज की गई शिकायत देखें। हम इस शिकायत की प्राप्ति की पुष्टि करते हैं जो शिकायत सं N202324023086650 के तहत हमारे पास पंजीकृत की गई है।
Please refer to your complaint against Clix Capital Services Private Limited filed through the CMS portal/email/letter with the Ombudsman. We acknowledge the receipt of your complaint which has been registered with us with a complaint no. N202324023086650
2. इस शिकायत को रिज़र्व बैंक - एकीकृत लोकपाल योजना, 2021 के तहत स्वीकार्य है या नहीं है के संबंध में जांच की जाएगी और इस पर की गई कार्रवाई के संबंध में यथासमय सूचित की जाएगी।
2. The maintainability or otherwise of your complaint under the Reserve Bank - Integrated Ombudsman Scheme, 2021 will be examined and the action taken would be advised to you in due course.
3.आप अपनी शिकायत की स्थिति को https://cms.rbi.org.in/ के माध्यम से अपनी शिकायत संख्या N202324023086650 और पंजीकृत मोबाइल/ ईमेल को दर्ज करते हुए ट्रैक कर सकते हैं।
3. You may track the status of your complaint on https://cms.rbi.org.in/ by quoting your complaint number N202324023086650 and registered mobile/email.
4. इस के संबंध में कोई सूचना/ स्पष्टीकरण हेतु, आप “Toll Free Number: 14448 (Between 9:30AM - 5:15PM)” पर संपर्क कर सकते हैं।
4. For any information/clarification, you may approach us on “Toll Free Number: 14448 (Between 9:30AM - 5:15PM)”
5. यह एक सिस्टम जनरेटड पत्र है और इसमें हस्ताक्षर की आवश्यकता नहीं है। इस ई मेल के लिए उत्तर न दें। इस ईमेल पर प्रेषित उत्तर के लिए किसी भी प्रकार का जवाब नहीं दिया जा सकता।
5. This is a system generated letter and does not require a signature. Please do not reply to this email. Replies to this email cannot be responded to.
सादर,
Regards,
आरबीआई सीआरपीसी
RBI CRPC
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