Central government has destroyed quality of public grievance portal

 

Gmail Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>

Day by day, services of the public grievance portal are reaching in dilapidated state.

1 message

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 12 May 2023 at 21:44

To: cpgrams-darpg@nic.in, PMO India <connect@mygov.nic.in>

In the following appeal, the reply attached by the appellate authority is not opening is a matter of concern for your applicant. 

Appeal Details Appeal Number MOCOP/E/A/23/0002522

Name Yogi M. P. Singh Appeal Received Date 09/05/2023

Reason Of Appeal- Accordingly, a suitable transparent mechanism is being developed for inviting, verifying and disposing of legitimate claims of genuine depositors of Sahara Group of Cooperative Societies in accordance with directions of Honourable Supreme Court. Not a single penny was paid by you to investors after one and half months.

Appeal Status Appeal Closed (On 11/05/2023)

Closing Remarks Reply attached. Appeal Document

Moreover, the message of disposal of grievance sent through the email on the registered email of the aggrieved complainant. Nowadays, these emails do not contain the link opening the grievance which implies a lackadaisical approach in resolving the problems of the citizens. 

Most of the numbers of call centres of PG Portal work like spam, such as irritating messages causing complainants to block calls by addressing them as spam. 

                 Please consider these requests and fix issues at the earliest because it concerns wide public interest.