Department of Telecommunication had to send matter to Airtel company instead of B.S.N.L. as the matter closely concerns Airtel company



 Grievance Status for registration number : DOTEL/E/2023/0005278

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

09/02/2023

Received By Ministry/Department

Telecommunications

Grievance Description

Telecommunications >> Malpractices / Corruption / Complaint Related to financial irregularities >> Others

-----------------------

It seems that right to privacy of every individual in this largest democracy has been encroached because of anarchy in the government system.

Please curb the stream of such unproductive messages being sent on my mobile number 7379105911.

Dear Customer, Apply for personal loan upto Rs.2 lacs & get

- Easy EMI options

- Quick Approval & Disbursal

Apply now gmg.im/n3IzE - INDIALENDS

Dear Customer, Apply for personal loan upto Rs.2 lacs & get

- Easy EMI options

- Quick Approval & Disbursal

Apply now gmg.im/iFWgxF - INDIALENDS.

Dear Customer, Apply for personal loan upto Rs.2 lacs & get

- Easy EMI options

- Quick Approval & Disbursal

Apply now 1kx.in/C62uZq - INDIALENDS

Dear Customer,


Rs 5L Cash Loan is Successfully Approved.


Directly credited to your account by Navi Personal Loan.


Click - 1kx.in/56WGTu CREDIT CARDON

Dear Customer, Apply for personal loan upto Rs.2 lacs & get

- Easy EMI options

- Quick Approval & Disbursal

Apply now gmg.im/fJRvZp - INDIALENDS


Dear Customer,

Rs. 2,00,000 Loan is pre-approved by Stashfin.

Direct Bank Transfer!

Complete Registration - gmg.im/cAzD41 LOANTB

Dear Customer,

Rs. 2,00,000 Loan is pre-approved by Stashfin.

Direct Bank Transfer!

Complete Registration - gmg.im/eLLrqo LOANTB

Dear Customer,

Rs. 2,00,000 Loan is pre-approved by Stashfin.

Direct Bank Transfer!

Complete Registration - gmg.im/gifUxu LOANTBDear Customer, Get Approval for Your Personal loan in 24 hrs. Apply Now gmg.im/ppxJH LOANKX.

Dear Customer, Get Approval for Your Personal loan in 24 hrs. Apply Now 1kx.in/aG7EiA LOANKX.

Dear Customer, Get Approval for Your Personal loan in 24 hrs. Apply Now gmg.im/eLQpCl LOANKX.

Dear Customer, Get Approval for Your Personal loan in 24 hrs. Apply Now gmg.im/fKjmp3 LOANKX.

Dear Customer, Get Approval for Your Personal loan in 24 hrs. Apply Now gmg.im/bVuUKd LOANKX.

Dear Customer, Get Approval for Your Personal loan in 24 hrs. Apply Now g

Grievance Document

Current Status

Case closed

Date of Action

16/02/2023

Remarks

M/s BSNL report is attached herewith in which instruction has been given for start of DND services. M/s Airtel has reported that DND services are currently inactive on his mentioned number. We have request him to kindly activate the same from Airtel Thanks App Hence, in view of above, this complaint stand addressed.

Reply Document

Rating

1

Poor

Rating Remarks

notsatisfied

Officer Concerns To

Officer Name

Sri Virendra Kumar (DDG Admn. DoT UPE LSA)

Organisation name

TERM CELL U.P.East

Contact Address

CTO Compound, M. G. Marg, Hazaratganj, Lucknow-226001

Email Address

ddga.upe-dgt-dot@gov.in

Contact Number

05222235755

Reminder(s) / Clarification(s)

Reminder Date

Remarks

13/02/2023

SMS message inbox is flooded with irritating fraud messages of cheaters like VK-PLSHOT or VM-PLSHOT in mobiles because of irresponsive government at centre. Registration number : DOTEL/E/2023/0005278 Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 09/02/2023 The customer care of the Airtel company made contact with the applicant yesterday and told the solution of the grievance that I must activate the DND services and the applicant activated the DND services on the Airtel Mobile number-7379105911 quite obvious from the following messages sent by the Airtel company. Hi DND preferences have been updated for your Airtel number. Registration no. 1003219002148266564.Commercial communication for all modes, days and time bands will be blocked for the below category/ies.:1. All promotions For the remaining categories,commercial communication will be blocked for the mode(s):1. All modes on:1. All days As per TRAI guidelines below time bands are by default blocked for all commercial communications unless explicitly unblocked by you.1. 12 am to 6 am 2. 6 am to 8 am 3. 8 am to 10 am 4. 9 pm to 12 am To unblock categories & resume the commercial communication, SMS UNBLOCK ALL to 1909. Which is quite obvious from the attached file in the PDF format. What is the cause of the following messages sent by VK-PLSHOT as follows at 1:05 PM today. Dear Customer, Rs 5L Cash Loan is Successfully Approved. Directly credited to your account by Navi Personal Loan. Click - 1kx.in/P9UZAE CREDIT CARDON Please stop streaming of such irritating messages. You may also take the perusal of following irritating messages sent by VK-PLSHOT as follows. For time when messages are sent, vide attached file in PDF format. Dear Customer, 5Lac Cash Loan is Successfully Approved. Directly credited to your account by Navi Personal Loan. Click - 1kx.in/GJd5n5 CREDIT CARDON

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