Grievance Status for registration number : DOTEL/E/2023/0002776
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
24/01/2023
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> Others
Mobile Number : 9794760348
Service Provider : Bharat Sanchar Nigam Limited Corporate Office
Sir , I have recharged two BSNL mobile numbers. Which are as follows . Mobile number 9336252631 and mobile number 9794760348. The applicant has done the recharge of 1515 denomination which validity exist for 1 year. It is most unfortunate that this recharge is not showing in the BSNL care app and BSNL care app is not showing the current status of the recharge and data uses. Some screen shots taken from the BSNL care app is attached to the grievance in the PDF form. Honourable sir may take a glance after attached PDF documents to the grievance to be apprised with the current position. Sir with such behaviour of the BSNL care app the applicant is in the state of dilemma because the applicant cannot know what the current status of the recharge is. Honourable sir this is the state of utter confusion because BSNL care app is always showing zero data status.
Grievance Document
Current Status
Under process
Date of Action
24/01/2023
Officer Concerns To
Officer Name
Shri P C Rawat (GMTD)
Organisation name
GMTD MIRZAPUR
Contact Address
OFFICE OF GMTD BSNLMIRZAPUR
Email Address
sdeamrz@gmail.com
Contact Number
05442222944
Comments
Post a Comment
Your view points inspire us