Bank of Baroda, Tilai Branch, Prayag raj may provide the current status of non-payment of pension into bank account of Uma Singh
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Grievance Status for registration number : DEABD/E/2022/71009
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
18/09/2022
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Others
Bank : Bank of Baroda
Branch / Name of Bank and Branch : Tilai Bajar District Prayagraj
Account Number : 29430100016368
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Grievance Status for registration number: DEABD/E/2022/68964 Grievance Concerns To Name Of Complainant Yogi M. P. Singh
Date of Receipt 13/09/2022 Received By Ministry/Department Financial Services (Banking Division)
Undoubtedly you have provided a solution after making an inquiry regarding the bank account of the aggrieved but it failed to provide any reprieve to the revered lady. More details and consistent documents are attached to the grievance. Mr Vinay Kumar Prajapati ji Uma Singh is currently living at Muscat in Oman with her son. S,M,S., alerts being sent on her registered mobile number attached with her bank account are not being sent and thus feedback regarding family pension of the last month which did not reach her. Current status of the bank account is not available to her.
Please provide your comment regarding the close of SMS alert services mandatory for banks to make available to customers for security of account under guidelines of the Reserve bank of India.
If pension is stopped, then also provide reason and its cure which may be accessible to the aggrieved lady at Muscat in Oman.
An application under Article 51 A of the constitution of India on behalf of Uma Singh W/O Shiv Bahadur Singh. Detail of the aggrieved applicant is as follows. Uma Singh Name of the Husband-Late Shiv Bahadur Singh Address-Rama Kuti, Payagipur, Allahabad Road, District-Sultanpur, Uttar Pradesh, PIN Code-228001Bank detail of the aggrieved revered old lady-Name of the Bank-Bank of Baroda, Bank Account number-29430100016368 Branch address-Tilai Bazar Post Office-Gheenpur, Police Station-Mau Aima, District-Prayag raj, Uttar Pradesh, India
According to the RBI’s KYC regulations, periodic updating of KYC should be carried out at least once in every two years for high-risk customers, once in every eight years for medium risk customers and once in every ten years for low-risk customers.
Grievance Document
Current Status
Under process
Date of Action
18/09/2022
Officer Concerns To
Officer Name
Shri. Pankaj Mittal (General Manager)
Organisation name
Bank of Baroda
Contact Address
Operations and Services, Head Office Baroda Bhavan, 7th floor Vadodara
Email Address
gm.ops.ho@bankofbroda.com
Contact Number
02652363001
Mr Vinay Kumar Prajapati ji Uma Singh is currently living at Muscat in Oman with her son. S,M,S, alerts being sent on her registered mobile number attached with her bank account is not being sent and thus feedback regarding last month family pension did not reach to her. Current status of the bank account is not available to her.
ReplyDeletePlease provide your comment regarding the close of SMS alert services mandatory for banks to make available to customers for security of account under guidelines of the reserve bank of India.
If pension is stopped, then also provide reason and its cure which may be accessible to the aggrieved lady at Muscat in Oman.
श्रीमान जी बुजुर्गों को बार-बार ब्रांच पर बुलाना भिन्न भिन्न कारणों से कहां तक उचित है किंतु यहां पर कौन रोके कोई न कोई फालतू नियम बनाकर व्यक्ति को दौड़ाया जाता है सुकून से जीने नहीं दिया जाता है और कोई भी कार्य करेंगे तो उसके चार्ट को विशेषताएं बतलाएं गे जबकि सच यह है कि खुशखबरी बेईमानी की वजह से झूठ ईमानदारी दिखाया जाता है समाज में
ReplyDeleteश्रीमान जी आप इस्मार्ट करिए कि आप उस समाज में जी रहे हैं जहां पर बैंक खातों से पैसा निकाल लिया जाता है और यह निकालने वाले कोई दूसरे नहीं है खुद ही बैंक के कर्मचारियों और सरकार के आदमी ऐसे में किसी को बार-बार ना बुलाया जाए यही उचित है
बड़ी मेहरबानी होगी ब्रांच मैनेजर साहब अरे क्या जरूरत है पेनशन रोकने की वीजा कार्ड अपने आप में प्रमाण है जीवित होने का क्योंकि वीजा कार्ड तब जारी होता है जब समुचित जांच हो जाती है तब बुजुर्गों के प्रति सहानुभूति रखिए तभी ईश्वर की कृपा करेंगे धन्यवाद
ReplyDelete