Grievance Status for registration number : DEABD/E/2022/63131 Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 27/08/2022 Received By Ministry/Department Financial Services (Banking Division) Grievance Description Financial Services (Banking Division) >> Credit/Debit/ATM Cards Related >> ATM/Credit Card Frauds
Bank : State Bank of India Branch / Name of Bank and Branch : City Branch, District Mirzapur, Uttar Pradesh Account Number : 34645721675 ----------------------- Grievance Status for registration number : DEABD/E/2022/46646 Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 24/06/2022 Received By Ministry/Department Financial Services (Banking Division)
Current Status- Case closed Date of Action 13/07/2022
Remarks- Dear Sir, customer did not wanted the Global variant of debit card as he was not receiving OTP while doing transactions through debit card so we have issued new debit card as requested by customer on 11.07.2022 सादर शाखा प्रबंधक भारतीय स्टेट बैंक मिर्जापुर सिटी शाखा मिर्जापुर -231001 It is quite obvious that the Branch manager, city branch issued new debit card quite obvious as aforementioned and this debit card is active and working properly for home transactions but now when I raised the matter of fraud concerning feeding of my PAN number in two anonymous accounts they again blocked my debit card and now it is not working.
Whether it is justified? Whether to say the truth in the government of the Prime Minister, Narendra Damodar Modi is an offence and voices raised to contradict injustice are suppressed in this way.
Herewith a PDF document is attached showing the transaction through debit card has been blocked by the State Bank of India cryptically.
1-First two pages are the automatic email send from the Amazon online shopping which focussed as Hello Yogi, We are writing to let you know that the payment for the item listed below has been declined. You can update the payment method for your order or add a new one or opt to pay using Cash on Delivery (if applicable for the order) using the link below: Item Subtotal: Rs.399.00 Total Before Service Tax: Rs.399.00 Order Total: Rs.399.00 Selected payment method: Master Card 2-Third page is the screenshot of SBI MOP through BSNL Self care. Which could not be executed because no OTP was sent on the registered mobile number. 3-Fourth page is the screenshot of the successful transaction made through internet banking of S.B.I. Grievance Document Current Status Under process Date of Action 27/08/2022 Officer Concerns To Officer Name General Manager (General Manager) Organisation name State Bank of India Contact Address Corporate Centre, Customer Service Deptt. State Bank Bhawan, 16th Floor, Madam Cama Road, Mumbai Email Address gm.customer@sbi.co.in Contact Number 02222740970 | 
We are writing to let you know that the payment for the item listed below has been declined. You can update the payment method for your order or add a new one or opt to pay using Cash on Delivery (if applicable for the order) using the link below:
ReplyDeleteItem Subtotal: Rs.399.00
Total Before Service Tax: Rs.399.00
Order Total: Rs.399.00
Selected payment method: Master Card