It seems services of State Bank of India are in dilapidated state because of lack lustre performance of its staff who believe in mismanagement

 

If applicant has updated PAN Number in the SBI bank account, then why international transaction is not being allowed through debit card

Grievance Status for registration number : DEABD/E/2022/59933

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

13/08/2022

Received By Ministry/Department

Financial Services (Banking Division)

Grievance Description

Financial Services (Banking Division) >> Credit/Debit/ATM Cards Related >> ATM/Credit Card Frauds

Bank : State Bank of India
Branch / Name of Bank and Branch : City Branch District Mirzapur
Account Number : 34645721675
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Grievance Status for registration number : PMOPG/E/2022/0213941 Grievance Concerns To Name Of Complainant Yogi M P Singh
Date of Receipt 12/08/2022 Received By Ministry/Department Prime Ministers Office, for more details, vide attached document to the grievance.
It is quite obvious that you have stopped the transaction by disabling the international transaction. Now I have updated the PAN number but the applicant is still facing difficulty because of delay in processing on the part of State Bank of India. Already you had harassed the applicant by playing cunning tricks with the debit card and now stopped the transaction in the name of international transaction which is a mockery of the law of land. Whether it is not corruption and deep rooted irregularity in the working of the state bank of India ipso facto.
Focussed points of this grievance are as follows.
1-The submission of the applicant regarding update of information of PAN Card in the bank account may be processed as soon as possible. I have submitted the required information through my internet banking quite obvious from the attached screenshot,
2-Please remove the blockage on the international transaction of the applicant so I may provide the subscription charges to the service providers which is mandatory for the applicant.
3-If the applicant has to provide the charges of the debit card and services taken by the customer according to convenience, then why State Bank of India is interfering with the working of the customer as stumbling block. I have already provided the information regarding PAN Card but they did not process it properly so it could not be part of the bank record and they are creating unnecessary problems as usual as part of their strategy.
4-There are so many shortcomings and lacunae in the working of the state bank of India because of the cryptic and mysterious working style of its staff and the applicant raised time and again but no one cares because of fear of backdoor income.

Grievance Document

Current Status

Under process   

Date of Action

13/08/2022

Officer Concerns To

Officer Name

General Manager (General Manager)

Organisation name

State Bank of India

Contact Address

Corporate Centre, Customer Service Deptt. State Bank Bhawan, 16th Floor, Madam Cama Road, Mumbai

Email Address

gm.customer@sbi.co.in

Contact Number

02222740430