Grievance Status for registration number : DOTEL/E/2022/20033
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
27/06/2022
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> Improper Network Coverage
Mobile Number : 7379105911
Service Provider : Bharat Sanchar Nigam Limited Corporate Office
Circle : Uttar Pradesh (East)
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Mobile number 7379105911 and 9336252631 experiencing no network so navigation and accessing network services is not feasible
The matter concerns the disruption in the network surrounding telephone exchange Bathua causing the customers of the Bharat Sanchar Nigam limited aggrieved.
It is most surprising that network services of the Bharat Sanchar Nigam limited is disrupted since yesterday and still concerned staff did not repair and restore the services. Whether it is not reflecting the mismanagement in the local office Mirzapur of the Bharat Sanchar Nigam limited.
How can they be insensitive to the problems being faced by the customers concerning with the Bathua telephone exchange Mirzapur district.
Think about the gravity of situation that more than 24 hours passed and they did not correct the fault which implies that customers will have to face still more 24 hour harassment because of the lackadaisical approach of the accountable public functionaries of the Bharat Sanchar Nigam limited district Mirzapur..
Whether such insensitive approaches to the customer grievances by the Bharat Sanchar Nigam limited Mirzapur implies the good governance bring provided by the Modi.
Current Status
Case closed
Date of Action
30/06/2022
Remarks
reply attached
Reply Document
Rating
1
Poor
Rating Remarks
It is quite obvious that Bharat Sanchar Nigam limited Mirzapur adopting lackadaisical approach to resolve the problems of the customers which is quite obvious from the numerous complaints are being submitted by the complainants. In this month we have faced numerous breakdown of network services of the Bharat Sanchar Nigam limited which frustrated us from the services being provided by them. I think that management skills of the administrators and rulers are one of the excellent qualities which are wasted with the good administrators and rulers but such qualities like in our embodiment of development. Whether to sell the infrastructure in the name of unproductive result is justified as being done by the rulers and administrators in this country instead of taking remedial steps to correct them.
Officer Concerns To
Officer Name
SHRI RANA A K SINGH (CGM)
Organisation name
UP (E) Telecom Circle
Contact Address
CGMTUP East Circle Hazratganj Lucknow UP
Email Address
pg_upe@bsnl.co.in
Contact Number
05222623600
I think that management skills of the administrators and rulers are one of the excellent qualities which are wasted with the good administrators and rulers but such qualities like in our embodiment of development. Whether to sell the infrastructure in the name of unproductive result is justified as being done by the rulers and administrators in this country instead of taking remedial steps to correct them.
ReplyDelete