According to the branch manager city branch of the State Bank of India issued debit card for the complainant is inactive.
Here this question arises that why the debit card is inactive when the applicant had not made any application so far to make the debit card inactive and they are charging the annual fee of the debit card.
As far as representation of the applicant regarding the activation of the debit card, I have made several representations on the public grievance portal and made phone call to the customer care center of the State Bank of India and in this report shamelessly concerned stated that debit card is inactive which is a mockery of the law of land and reflecting lawlessness and anarchy in the working of public authority State Bank of India.
On Tue 14 Jun, 2022, 10:11 AGM CUSTOMER SERVICES LHO LUC, <agmcustomer.lholuc@sbi.co.in> wrote:
Madam/Dear Sir,
Please find Branch reply on Your Grievances
Regards
Asstt.General Manager
State Bank Of India
Customer Care Cell
Local Head Office
Lucknow
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such as :- ATM card details ,PIN & OTP ,Username,Password,Mobile Number,Adhar Number etc
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From: SBI MIRZAPUR CITY(12731) <sbi.12731@sbi.co.in>
Sent: Monday, June 13, 2022 6:34 PM
To: AGM CUSTOMER SERVICES LHO LUC <agmcustomer.lholuc@sbi.co.in>
Cc: AGMR7 ZOVAR <agmr7.zovar@sbi.co.in>; CMCOMP7 ZOVAR <CMCOMP7.ZOVAR@sbi.co.in>
Subject: Re: DEABD/E/2022/42855 Name Yogi M. P. Singh
Dear sir,
with reference to trail mail we wish to advise that we have advised customer to visit branch so that the complains of the customer can be resolved. kindly arrange to close the complain.
सादर
शाखा प्रबंधक
भारतीय स्टेट बैंक
मिर्जापुर सिटी शाखा
मिर्जापुर -231001
From: AGM CUSTOMER SERVICES LHO LUC <agmcustomer.lholuc@sbi.co.in>
Sent: 13 June 2022 10:52
To: SBI MIRZAPUR CITY(12731) <sbi.12731@sbi.co.in>
Cc: AGMR7 ZOVAR <agmr7.zovar@sbi.co.in>; CMCOMP7 ZOVAR <CMCOMP7.ZOVAR@sbi.co.in>
Subject: DEABD/E/2022/42855 Name Yogi M. P. Singh
Dear Sir/Madam,
We forward herewith a scanned copy of complaints/ letter, lodged by the complainant on PG portal of Govt.of India, the contents of which are self explicit for your kind perusal and necessary action.
In this connection, Please look into the matter, RESOLVE the GRIEVANCE ON URGENT BASIS and REPLY SUITABLY TO THE COMPLAINANT.
Please arrange to send us a copy of the reply furnished to the complainant within 3 daysfor our closure process in PG portal .
Kindly avoid multiple complaints of the complainant.
We shall be glad to be advised in the matter.
Please keep the message trail in your reply, and do not change the subject line.
Please treat the MATTER MOST URGENT .
Regards
Asstt.General Manager
State Bank Of India
Customer Care Cell
Local Head Office
Lucknow
NEVER respond to any popup,email,SMS,or phone calls" seeking your personal information
such as :- ATM card details ,PIN & OTP ,Username,Password,Mobile Number,Adhar Number etc
Report Unauthorised Transactions SBI Helpline: 1800111109 (Toll Free)
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According to the branch manager city branch of the State Bank of India issued debit card for the complainant is inactive.
ReplyDeleteHere this question arises that why the debit card is inactive when the applicant had not made any application so far to make the debit card inactive and they are charging the annual fee of the debit card.
As far as representation of the applicant regarding the activation of the debit card, I have made several representations on the public grievance portal and made phone call to the customer care center of the State Bank of India and in this report shamelessly concerned stated that debit card is inactive which is a mockery of the law of land and reflecting lawlessness and anarchy in the working of public authority State Bank of India.