It is surprising when speed post delivered on 02 May 2022, then why concerned did not update it which is root cause of this grievance

To 

                                                                         Branch Manager 

                                          Aryavart Bank, Raipuri, Tehsil Sadar

                  Kamharia, District -Mirzapur, PIN Code-231303 

Subject-To transfer Bank Account number-611800100006753 from Branch Raipuri District-Mirzapur to Branch-Mandi Samiti District-Mirzapur.

Honourable Sir/Madam

                                        Your applicant invites the kind attention of the Honourable Sir to the following submissions as follows. 

1-Applicant was living at Village -Nibi Gaharwar, Post-Nibi Gaharwar, District-Mirzapur, PIN Code-231303 quite obvious from the bank passbook and Aadhar card. .

Account holder- Vidya Devi, Name of Bank-Aryavart Bank earlier it was Allahabad U.P. Grameen Bank Account number-611800100006753 For more details, vide attached document to this representation. 

2-Now applicant is living at Mohalla-Surekapuram, Jabalpur Road, District-Mirzapur, PIN Code-231001 quite obvious from the attached ration card to the application. 

3-It is not feasible to visit 34 kilometer distance at the age 74 years therefore please manage to transfer my account to your branch. 

Date-29/04/2022                                          With regard

                                           Vidya Devi W/O Late Rajendra  Pratap Singh 

                                                                                           Mohalla-Surekapuram, Jabalpur Road, District-Mirzapur, PIN Code-231001

Grievance Status for registration number : DPOST/E/2022/14022

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

05/05/2022

Received By Ministry/Department

Posts

Grievance Description

Posts >> Delay/ Non - Delivery/Abstraction of Postal Articles >> Domestic >> Speed post letters

Track/Trace No. : EU620506441IN

Post Office of Booking/PINCODE : 231303

Division : RPALD

-----------------------

An application on behalf of Vidya Devi W/O Late Rajendra Pratap Singh under Article 51 A of the constitution of India to make enquiry regarding the undue delay being made by the department of post in the delivery of the speed post by Bijaipur SO Mirzapur.

Whether it is not mismanagement in the working of department of post that it failed to deliver the speed registered post of 74 years old Vidya Devi to branch manager Aryavart Bank, Raipuri, Tehsil Sadar

Khamharia, District -Mirzapur, PIN Code-231303?

Speed post tracking detail is as follows.

Booked At Booked On Destination Pincode Tariff Article Type Delivery Location

Ganesh Ganj SO Mirzapur 29/04/2022 13:37:32 231303 41.30 Inland Speed Post Bijaipur SO Mirzapur

Event Details For : EU620506441INCurrent Status : Dispatched to BO

Date Time Office Event

30/04/2022 12:44:54 Bijaipur SO Mirzapur Dispatched to BO

30/04/2022 12:19:38 Bijaipur SO Mirzapur Item Received

30/04/2022 04:09:02 Mirzapur ICH Item Dispatched

30/04/2022 03:15:46 Mirzapur ICH Item Bagged

29/04/2022 23:30:55 Mirzapur ICH Item Received

29/04/2022 15:45:50 Ganesh Ganj SO Mirzapur Item Dispatched

29/04/2022 15:36:22 Ganesh Ganj SO Mirzapur Item Bagged

29/04/2022 13:37:32 Ganesh Ganj SO Mirzapur Item Booked

For more feedback, vide attached document to the grievance.

Grievance Document

Current Status

Case closed

Date of Action

14/05/2022

Remarks

R/Sir, Kindly find the attachment.

Reply Document

Rating

1

Poor

Rating Remarks

Whatever they have provided me that is proof in itself but it is confirmed that if they had provided me the current status of the time that delivery has been made on the second of May then application had not needed to submit by the applicant to know the status of the delivery. Now it has been proved that services being provided to the customers is not reaching to them because of the mismanagement in the department of post which must be corrected by the accountable staff of the department of post as soon as possible unfortunately it is not taking place because of the lawlessness and anarchy in the department of post. Where is the good governance in the government as claimed by the accountable public functionaries of the government time and again.

Officer Concerns To

Officer Name

Alok Kumar (Assistant Director of Postal Services)

Organisation name

Postmaster General Allahabad

Contact Address

3rd Floor Allahabad Head Post Office Building Civil Lines S N Marg Allahabad

Email Address

pg.allahabad@indiapost.gov.in

Contact Number

05322623471

Reminder(s) / Clarification(s)

Reminder Date

Remarks

12/05/2022

Sir, according to your communication, my speed post addressed to branch manager, Aryavart bank, Raipuri, District Mirzapur, PIN Code 231303 was delivered on 02 May 2022 and applicant submitted this grievance on 05/05/2022 which means status of the speed post tracking was updated by the concerned staff which is the root cause of the problem. It is most regretting that still you have not updated the website which is reflecting mismanagement in the working of the concerned public personnel.

12/05/2022

This conclusion is based on speed post tracking on your website. Speed post could not be delivered still even when it was posted on 29/04/2022 to branch manager Aryavart Bank reflects mismanagement. Why website of department of post is playing cryptic role by not showing updates of May? reflects mismanagement of government? Still the did not update the report regarding delivery of speed post.