Grievance Status for registration number : DEABD/E/2022/19117
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
11/03/2022
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Delay in Service
Bank : Punjab National Bank
Branch / Name of Bank and Branch : Punjab National Bank, Mirzapur city, Branch-Civil lines District-Mirzapur
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An application under Article 51 A of the constitution of India on behalf of Abha Singh W/O Keshav Pratap Singh, Mohalla-Surekapuram, Jabalpur Road, Post Office-Sangmohal, Mirzapur city, District-Mirzapur, Uttar Pradesh
The matter concerns the carelessness of the concerned staff of the Punjab National Bank, Branch-Civil lines District-Mirzapur.
To
Honourable Branch Manager
Punjab National Bank, Mirzapur city
Branch-Civil lines District-Mirzapur
Prayer-Regarding the application dated-29 November 2021 submitted by aggrieved applicant Abha Singh before the Branch Manager, Punjab National Bank, Mirzapur city, Branch-Civil lines District-Mirzapur for transfer of bank account from the branch Rajendra Nagar Lucknow to Branch-Civil lines District-Mirzapur.
Most respectfully sheweth that
1-Abha Singh is the account holder of account opened in Punjab National Bank, branch Rajendra Nagar Lucknow and A./C detail which means account number-1856000100752607 as requisite documents submitted as aforementioned.
2-In the application dated-29 November 2021, aggrieved applicant Abha Singh requested to transfer the account from branch Rajendra Nagar Lucknow to Branch-Civil lines District-Mirzapur.
3-Aggrieved applicant married to Keshav Pratap Singh, Mohalla-Surekapuram, Jabalpur Road, Post Office-Sangmohal, Mirzapur city, District-Mirzapur, Uttar Pradesh so for convenience this transfer of account is compulsory.
4-Because of cryptic and mysterious dealings, concerned staff is procrastinating on the issue.
Vide attached document to the grievance.
Grievance Document
Current Status
Case closed
Date of Action
11/04/2022
Remarks
Account has already been transferred to our Civil Lines Mirzapur Branch
Rating
1
Poor
Rating Remarks
Here this question arises that if the account of the aggrieved applicant has been transferred to the civil lines branch of the District-Mirzapur from the district Lucknow, why the concerned staff of the branch office Mirzapur is not disclosing the true fact before the aggrieved applicant Abha Singh even when she made inquiry to the staff time and again.
Officer Concerns To
Officer Name
Shri Satyawan Ohlan (General Manager)
Organisation name
Punjab National Bank
Contact Address
Corporate Office Plot No 4, Sector 10, Dwarka, New Delhi
Email Address
sohlan@pnb.co.in
Contact Number
01128044153
Here this question arises that if the account of the aggrieved applicant has been transferred to the civil lines branch of the District-Mirzapur from the district Lucknow, why the concerned staff of the branch office Mirzapur is not disclosing the true fact before the aggrieved applicant Abha Singh even when she made inquiry to the staff time and again.
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