Whether B.S.N.L. want to improve its network as submitting inconsistent and arbitrary reply on the public grievance portal
Grievance Status for registration number : DOTEL/E/2022/07270
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
13/03/2022
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> Improper Network Coverage
Mobile Number : 9794760348
Service Provider : Bharat Sanchar Nigam Limited Corporate Office
Circle : Uttar Pradesh (East)
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The matter concerns a paralysed network regarding the B.S.N.L.Mobile numbers-9794760348, 7379105911,and 9336252631only showing laxity of the concerned public staff of the Bharat Sanchar Nigam Limited. Grievance Status for registration number : DOTEL/E/2022/05804 Grievance Concerns To Name Of Complainant Yogi M. P. SinghDate of Receipt 25/02/2022 Received By Ministry/Department Telecommunications The concerned staff of the Bharat sanchar Nigam limited has written in its reply that the report is attached to the grievance so grievance must be disposed of. Here this question arises: why is this attachment not visible to the complainant? Whether God bestowed miraclus eyes to the monitoring body working at the public grievance portal. Here it is quite obvious that staff of the Bharat sanchar Nigam limited are playing a bad game with the consumers and violating the consumer rights of the customers. Whether it is not reflecting complete insolence on the part of the staff of the Bharat sanchar Nigam limited who only procrastinated on the submitted grievance of the aggrieved complainant and this activity of the staff of the Bharat sanchar Nigam limited only showing the deep rooted corruption in the department of the central government headed by Narendra Damodar Modi quite obvious from the matter. Corrupt practices may be promoted in the working of departments under the prime minister office.
For more feedback, vide attached PDF document to the grievance. Every time they assure aggrieved customers that they will remain cautious in future and will make efforts to resolve such problems in advance but in every month, they are repeating the same parrot reply as complaints are piling up before them. They must increase their credibility by dedicating to the services for which they draw a huge salary from the public exchequer. Reform is an integral part of good governance but only on paper, to talk of reform is a bad thing. For a few years, the credibility reached to Nadir of govt.
Grievance Document
Current Status
Under process
Date of Action
13/03/2022
Officer Concerns To
Officer Name
SHRI RANA A K SINGH (CGM)
Organisation name
UP (E) Telecom Circle
Contact Address
CGMTUP East Circle Hazratganj Lucknow UP
Email Address
pg_upe@bsnl.co.in
Contact Number
05222623600
For a few years, the credibility of the government was reached at the Nadir because of pseudo honest political masters who are habitual to consider the citizenry stupid and always try to mislead the common people through its false rhetoric.
ReplyDeleteUndoubtedly Bharat sanchar Nigam limited is not careful to provide services to the customers quite obvious from the post as the repeated request are being made to them to correct the network speed but they are not making any effort in this direction and they are now providing very bad services even network surfing is not possible.
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