State Bank of India imposing arbitrary interests on loans

 


Re: Fw: DEABD/E/2022/15666 YOGI MP SINGH8

Grievance Status for registration number : DEABD/E/2022/22619

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

24/03/2022

Received By Ministry/Department

Financial Services (Banking Division)

Grievance Description

Financial Services (Banking Division) >> Government sponsored Schemes Related >> Prime Minister Rojgar Yojana


Bank : State Bank of India

Branch / Name of Bank and Branch : Dankeen Ganj main branch of SBI Dist-Mirzapur

Date of Application : 27-02-2022

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Grievance Status for registration number : DEABD/E/2022/15666 Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 27/02/2022

Received By Ministry/Department Financial Services (Banking Division)

Concerned staff of the state bank of India submitted a parrot reply which is inconsistent and arbitrary in the aforementioned grievance.

Please adopt the logistic approach in redressing the grievances of the common people concerning the deep-rooted corruption of the public functionaries. Think about the gravity of the situation that installment is taken automatically from the current account of the borrower but still they are making a corrupt attempt to loot the innocent and gullible people of this country. Here installment of the term loan has been taken by the staff of the State Bank of India is deducted from the current account of the aggrieved application but not timely but they are doing so because of their corrupt practices which must be curbed by the government of India but its functionaries are mute spectators of this corruption.

Honourable sir first you should take the perusal of the submitted grievance and its subject matter and submissions made in the grievance. In the reply of your subordinate it was stated that no term loan was deposited timely. Here this question arises: who deposits the loan. It is the duty of the staff of State Bank of India to deduct the loan amount from the account of the borrower and whatever delay is made by them, the borrower is not accountable for such delay. Undoubtedly penalty can be taken from the borrower if the fault is on the part of the borrower but here fault is on the part of the staff of the State Bank of India. It is most surprising that instead of fixing the accountability of the staff of the State Bank of India you have made the mood to close the grievance without touching the core issue of corruption in providing the public aid to the common people at the behest of the Government of India.

Grievance Document

Current Status

Under process   

Date of Action

24/03/2022

Officer Concerns To

Officer Name

SMT USHA GAUTAM (General Manager)

Organisation name

State Bank of India

Contact Address

Corporate Centre, Customer Service Deptt. State Bank Bhawan, 16th Floor, Madam Cama Road, Mumbai

Email Address

gm.customer@sbi.co.in

Contact Number

02222740430

Comments

  1. Please adopt the logistic approach in redressing the grievances of the common people concerning the deep-rooted corruption of the public functionaries. Think about the gravity of the situation that instalment is taken automatically from the current account of the borrower but still they are making a corrupt attempt to loot the innocent and gullible people of this country

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