Grievance Status for registration number : DEABD/E/2022/20173
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
16/03/2022
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Delay in Service
Bank : Reserve Bank of India
Branch / Name of Bank and Branch : Aryavart Bank , branch Raipuri district Mirzapur
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Whether branch manager of the aryavart Bank of the branch Raipur district Mirzapur will tell the applicant that why the message regarding the the death claim payment made by the bank of India through the PFMS to the aryavart Bank into the account of Vidya Devi was not sent and this transaction was made 3rd March 2022. For the more feedback word the attached document to the grievance which contains the communication of the branch manager Bank of India branch Wellesley Ganj district Mirzapur.
From: Audit.RoMirzapur Audit.RoMirzapur@aryavartbank-rrb.com
Date: Thu 18 Nov, 2021, 16:35
Subject: Regarding SMS alert - Smt. Vidya Devi
To: yogimpsingh@gmail.com yogimpsingh@gmail.com
Cc: Complaints gba Complaints.gba@aryavartbank-rrb.com
Dear Sir,
Please find letter related to complaint of Smt. Vidya Devi. As per details received from our Data Center, SMS is being delivered to customer.
Thanks & Regards
K.K.Sharma
Sr.Manager
Audit & Inspection
RO Mzp
Mob: 9559715442
Aryavart bank is not sending alert messages is the violation of Reserve Bank of India Guidelines ipso facto. This laxity is on their part for a few months. Please direct them to provide the alert messages as cheating activities in the banking sector are quite rampant these days. An application under Article 51 A of the constitution of India on behalf of my mother Smt Vidya Devi to seek message alerts on the registered mobile number-9005609242 which is getting alert messages but nowadays Aryavart Bank is not sending alert messages.
Account holder- Vidya Devi, Name of Bank-Aryavart Bank earlier it was Allahabad U.P. Grameen Bank Account number-611800100006753 For more details, vide attached document to this representation. As this application is on behalf of my mother, Vidya Devi.Requisite identity proof and processing made by gazetted officers to provide the family pension is attached to the grievance. Passbook of Smt Vidya Devi opened in the Raipuri Branch of Aryavart Bank District Mirzapur is
Grievance Document
Current Status
Case closed
Date of Action
25/03/2022
Remarks
महोदय/महोदया, हम इस संदर्भ में आपको अवगत कराते हैं कि हमारे बैंक ने ग्राहक से पत्र / ईमेल के माध्यम से संवाद किया है। आपके सुलभ संदर्भ हेतु यहाँ उसकी प्रतिलिपी संलग्न करते है। अतः इस शिकायत को हमारे स्तर से बंद करने की अनुशंसा करते है। सादर Sir/Madam, We Hereby apprise that our bank has communicated to the customer. The same is attached herewith for your ready reference. Hence, we recommend for closure of the same at our end. Regards
Reply Document
Rating
1
Poor
Rating Remarks
How can it be resolved by bank of India under the monitoring of reserve Bank of India quite obvious from the submitted arbitrary and inconsistent report? Undoutly it reflects the deep rooted corruption in the working of the banks in this largest democracy in the world and failure of Modi government to control the financial institutions in the country. Here this question arises that when it was explicitly expressed in the grievance that the matter concerns the working of the branch manager Raipuri of the Aryavart Bank then why it was sent by the reserve Bank of India to the bank of India they must explain it? Everyone knows that transparency and accountability in the dealings implies the honesty of the public authority but cryptic dealings always adopted by the public authority to promote the corruption in its working and here cryptic and mysterious dealings of the regulatory body reserve Bank of India only proves deep-rooted corruption in its working by colluding with the banks.
Appeal Details
Appeal Number
DEABD/E/A/22/0005175
Date of Receipt
26/03/2022
Appeal Text
The matter concerns the Aryavart Bank especially its branch Raipuri district Mirzapur. How can reserve Bank of India may send the grievance to the bank of India for the redress instead of aryavart Bank? Whether the SMS alert of the Aryavart Bank is monitored by the bank of India if not then act of the reserve Bank of India is unjustified and illegal.
Current Status
Appeal Received
Officer Concerns To
Officer Name
SMT MANASI MANOJ PHENE (Deputy General Manager)
Organisation name
Bank of India
Contact Address
Star House, C-5, G-BlockBandra Kurla Complex, Bandra East,Mumbai-400 051
Email Address
HO.cebb@bankofindia.co.in
Contact Number
02266684479
Reminder(s) / Clarification(s)
Reminder Date
Remarks
16/03/2022
Grievance Status for registration number : DEABD/E/2021/68435
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
07/10/2021
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) Deficiency in Customer Service Related Others
Bank : Other / Private Sector Bank.
Branch / Name of Bank and Branch : Aryavart Bank Branch Raipuri District Mirzapur Uttar Pradesh
Account Number : 611800100006753
As this application is on behalf of my mother, Vidya Devi.Requisite identity proof and processing made by gazetted officers to provide the family pension is attached to the grievance. Passbook of Smt Vidya Devi opened in the Raipuri Branch of Aryavart Bank District Mirzapur is attached to the grievance.
Name of Bank and Branch : Mirzapur city Wellesley Ganj Account Number : 686010100009011After demise of my father Rajendra Pratap Singh on 03 May 2021, family pension is being sent into the account of my mother Smt. Vidya Devi opened in the Raipuri Branch of Aryavart Bank District Mirzapur.
ReplyDeleteThe matter concerns the Aryavart Bank especially its branch Raipuri district Mirzapur. How can reserve Bank of India may send the grievance to the bank of India for the redress instead of aryavart Bank? Whether the SMS alert of the Aryavart Bank is monitored by the bank of India if not then act of the reserve Bank of India is unjustified and illegal.
Generally, it is a voluntary process that provides comfort to any individual or RBI compounding application corporation who contravenes any provision of FEMA, 1999 by minimizing transaction costs.
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