After dozen of complaints made on the public grievance portal, then subsidy released

 

Grievance Status for registration number : MPANG/E/2022/02189

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

05/03/2022

Received By Ministry/Department

Petroleum and Natural Gas

Grievance Description

Petroleum and Natural Gas >> LPG/LPG Agency related >> Non receipt of Subsidy/Delay receipt of subsidy

Ministry/PSU : Indian Oil Corporation Limited

State : Uttar Pradesh SO I

District : Not Applicable

Application number : MPANG/E/2022/01633

Agency name : Asmita Gas Service District Mirzapur

LPG Consumer number : 3700000001428 3439

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Please provide the rest of the three subsidies which you have to still provide into the account of the applicant ipso facto. Grievance Status for registration number : MPANG/E/2022/01633

Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 16/02/2022

Received By Ministry/Department Petroleum and Natural Gas

Honourable staff of the Indian Oil Corporation Limited, applicant made refill orders of 12 cylinder uptill now and you have provided only seven subsidies including 3 on 18 Feb 2022 and 4 on 02 March 2022 earlier one on  22 Apr 2021 and next one on 8 Jul 2021 quite obvious from the attached PDF document.Non-subsidised liquefied petroleum gas (LPG) prices were slashed by ₹ 10 on April 1, 2021, across the four metro cities. 

As of now, the government subsidises 12 cylinders of 14.2 kilograms each per household every year. Customers have to make any additional purchases of LPG cylinders at the market price. The amount of the subsidy provided by the government on the annual quota of 12 refills varies from month to month. The subsidy is determined broadly by factors such as foreign exchange rates, crude oil.

22 Apr 2021

BY TRANSFER1042197709206 IOC Ref No5243164618 21BZ3SB

TRANSFER FROM 3199980105215

63.33

8 Jul 2021 BY TRANSFER1070771271400 IOC Ref No5426847934 21BZ3SB

TRANSFER FROM 3199974105214

63.33

Aggrieved applicant has submitted several representations to get the subsidy on the delivery of domestic gas cylinders but it is confirmed that concerned staff of Indian oil corporation limited only procrastinated on those representations and now they are saying that rest of the subsidy will soon be provided by them and they procrastinated on the grievances whether it is justified on the part of Indian oil corporation limited as their dealings caused too much troubles to the aggrieved applicant which irritated the complainant. On the one side of a screen government of the centre headed by Modi sir claiming to provide transparent and accountable

Current Status

Case closed

Date of Action

23/03/2022

Remarks

Addressed.

Reply Document

Rating

1

Poor

Rating Remarks

Respected staff of the Indian Oil corporation limited, the applicant knows well that in one year only 12 subsidy are provided to the consumers and now you have provided but when I had made the complaint you had provided only 9 gas subsidies and I had provided you the relevant documents regarding the provided subsidy by the Indian all corporation limited quite obvious from the attached documents to the grievance. It is quite obviously you have not provided the gas subsidies that is why I had to make repeated complaints on the public grievance portal to get the gas subsidies in its respective bank accounts and that was my right. Moreover I have not made complaint regarding the last refill order as I am well apprised with the fact that was the refill order number 13th.

Officer Concerns To

Officer Name

Swwarupa Saraan (Deputy Secretary)

Organisation name

Ministry of Petroleum and Natural Gas

Contact Address

Room No. 238-A Wing, Shastri Bhavan New Delhi

Email Address

swwarupa.saraan@nic.in

Contact Number

01123387467