BSNL talks of advance removal problems being faced by consumers but always remains fail to keep its assurances as usual

Grievance Status for registration number : DOTEL/E/2021/43106

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

08/12/2021

Received By Ministry/Department

Telecommunications

Grievance Description

Telecommunications >> Mobile Related >> Improper Network Coverage

Mobile Number : 7379105911

Service Provider : Bharat Sanchar Nigam Limited Corporate Office

Circle : Uttar Pradesh (East)

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Short submissions are as follows.1-Consumers are facing no signal of network in Mirzapur and adjoining areas for three days and complaints are being made but concerned are not taking it seriously.2-Everyone knows that staffs of the Bharat Sanchar Nigam Limited only love salary and perks but are never serious about their duties. 3-Think about the gravity of the situation that there is no signal on the network for three days but they are not serious about it. 4-It seems that they are more interested in selling the public infrastructure to the private sector than Modi Sir because they pave the way to sell it. 5-Staff of the Bharat Sanchar Nigam Limited themselves proved that they failed to manage it consequently it must be sold to private players closed to our prime minister Sir. For more detail, vide attached documents to the representation.

Grievance Document

Current Status

Case closed

Date of Action

15/12/2021

Remarks

Reply Attached

Reply Document

Rating

1

Poor

Rating Remarks

Every time they assure of it that they will remain cautious in future and will make efforts to resolve such problems in advance but in every month, they are repeating the same parrot reply as complaints are piling up before them. They must increase their credibility by dedicating to the services for which they draw a huge salary from the public exchequer. Reform is the integral part of good governance but only on paper, to talk of reform is a bad thing. For a few years, the credibility of the government was reached at the Nadir because of pseudo honest political masters who are habitual to consider the citizenry stupid and always try to mislead the common people through its false rhetorics.

Officer Concerns To

Officer Name

SHRI RANA A K SINGH (CGM)

Organisation name

UP (E) Telecom Circle

Contact Address

OFFICE OF GMTD BSNL MIRZAPUR

Email Address

Contact Number     05442222944