Failure of RTI Act 2005 in the state of Uttar Pradesh is because of incompetent staffs

Registration Number DHOME/R/2020/80081


Name Yogi M P Singh


Date of Filing 31/08/2020


Status RTI REQUEST APPLICATION RETURNED TO APPLICANT as on 08/09/2020


Remarks :- is tarah ki mangi gyi suchana aspst/adhuri hai jiski jankari diya jana smhbav nahi hai.


  Nodal Officer Details  


Telephone Number 9454413750


Email-ID homepolice015@gmail.com


Online RTI Request Form Details


Public Authority Details :-


   


* Public Authority Home Department


   


Personal Details of RTI Applicant:-


Registration Number DHOME/R/2020/80081


Date of Filing 31/08/2020


* Name Yogi M P Singh


Gender Male


* Address Mohalla Surekapuram , Sangmohal post office


Pincode 231001


Country India


State Uttar Pradesh


Status Details not provided


Educational Status Literate


  Above Graduate


Phone Number Details not provided


Mobile Number +91-7379105911


Email-ID myogimpsingh[at]gmail[dot]com


Request Details :-


Citizenship Indian


* Is the Applicant Below Poverty Line ? No


((Description of Information sought (upto 500 characters) )


* Description of Information Sought Grievance Status for registration number: GOVUP/E/2020/24741 Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 14/08/2020 Received By Ministry/Department Uttar Pradesh. Current Status Under the process Date of Action 14/08/2020 Officer Name Shri Arun Kumar Dube Officer Designation-Joint Secretary Remarks-Grievance received by Subordinate Organisation from Web API For detail, vide attached document to this R.T.I. Communique. 


SPIO Chief Minister Office may provide the following information point wise as sought within time as stipulated under subsection 1 of section 7 of Right to Information Act 2005.


 1- Grievance received by Subordinate Organisation from Web API. SPIO may provide the detail of this subordinate organization. 


2- SPIO may provide the notings made on the aforementioned grievance and regarding the aforementioned grievance.


 3- SPIO may provide the action taken report by the CMO and the detail of personnel processed the grievance in the CMO. 


4- SPIO may provide the current status of the grievance if not available, then forward/ transfer communiqué under subsection 3 of section 6 of Right to Information Act 2005 pursuing prescribed norm. 


5- SPIO may provide information about whether citizen charter is being pursued or not in redressing the grievance.


* Concerned PIO Nodal Officer



Supporting document ((only pdf upto 1 MB))


Grievance Status for registration number : GOVUP/E/2020/24741

Grievance Concerns To

Name Of Complainant

Yogi M P Singh

Date of Receipt

14/08/2020

Received By Ministry/Department

Uttar Pradesh

Grievance Description

An application under Article 51 A of the constitution of India on behalf of Keshaw Pratap Singh. Please direct police concerned to lodge F.I.R. in the matter against assistant manager concerned of Axis Bank Mirzapur for his offence of cheating which criminal offence. First, they assured to resolve the matter up to 10-Aug and on 10-Aug they assured to resolve the matter up to 14-Aug but now working hour is over which means they are only procrastinating on the matter.

Undoubtedly matter is concerned with the cheating and the assistant manager of axis bank, Beltar, Mirzapur city acted as an agent of the Max Life insurance cheated the aggrieved Keshaw Pratap Singh quite obvious from the video footage of CCTV installed in the axis bank but concerned instead of taking any action in the matter only procrastinating on the matter. They are only misleading nothing else. FW: Sir whether we are living in the age of cheaters, liars and bankrupts quite obvious from the matter concerned?policy number 342469947 priya.gupta5@maxlifeinsurance.com priya.gupta5@maxlifeinsurance.com Mon, Aug 10, 2020, at 7:33 PM To myogimpsingh@gmail.com Cc: anshul.bassi1@maxlifeinsurance.com, reena.behl1@maxlifeinsurance.com Dear Mr. Singh, Greetings from Max Life Insurance We are working on your concerns raised please allow me time till Aug 14, 2020 to get back to you on this.

Cheating is considered as a criminal offence under the Indian Penal Code. It is done to gain profit or an advantage from another person by using some deceitful means. The person who deceives another knows for the fact that it would place the other person in an unfair situation.

Grievance Document

Current Status

Case closed   

Date of Action

12/09/2020

Remarks

अधीनस्थ अधिकारी के स्तर पर निस्तारित महोदय, आख्या संलग्न कर सादर सेवा में प्रेषित है आवेदक की जांच आख्या अवलोकनार्थ प्रेषित है श्रीमान् जी आख्या संलग्न है

Reply Document

Rating

1

Poor

Rating Remarks

I have made following prayer before the concerned public authorities but it seems that they did not pay heed to it as the submitted report is not investigation report and concerned either remained fail to understand the submissions of the grievance either because of incompetency or because of negativity to the duty and frustration to service. Please direct police concerned to lodge F.I.R. in the matter against assistant manager concerned of Axis Bank Mirzapur for his offence of cheating which criminal offence. Right to reason is an indispensable part of the sound administrative system therefore concerned must provide the reason why the request to register the F.I.R. in the matter was overlooked by the concerned. It is quite obvious that document/bond on the proposal of the insurance company was returned on 01/09/2020 but money still not refunded to the account of the aggrieved Keshaw Pratap Singh even when the promise of refund within 10 days break. Travesty of justice must be

Officer Concerns To

Officer Name

Shri Bhaskar Pandey

Officer Designation

Joint Secretary

Contact Address

Chief Minister Secretariat Room No.321 U.P. Secretariat, Lucknow

Email Address

bhaskar.12214@gov.in

Contact Number

2226350

Reminder(s) / Clarification(s)

Reminder Date

Remarks

20/08/202

First they assured to resolve up to 10 Aug 2020 , then 14 Aug 2020, then 17 Aug 2020 , then 20 Aug 2020 and now 24 Aug 2020 . Whether it is not procrastination. Gmail Beerbhadra Singh myogimpsingh@gmail.com

FW: Sir whether we are living in the age of cheaters, liars and bankrupts quite obvious from the matter concerned. policy number 342469947

priya.gupta5@maxlifeinsurance.com priya.gupta5@maxlifeinsurance.com Thu, Aug 20, 2020 at 12:28 PM

To: myogimpsingh@gmail.com

Dear Mr. Singh,

Greetings from Max Life Insurance

We are still evaluating your concerns. I understand the long delay and regret the same. It should not be taking this long. This is not representative of our usual service standards. We will let you know the status by Monday, Aug 24,2020.

Thankyou for your patience and support

Your sincerely

Priya Gupta

Assistant Manager- Customer Service

Max Life Insurance Co Ltd,

3rd Floor, 90-A, Udyog Vihar, Sector 18,

Gurugram -122 015, Haryana, INDIA

Office Time: 9.00 AM to 6.00 PM (Monday to Friday)

Comments

  1. Whether following sought information is implicit?
    1- Grievance received by Subordinate Organisation from Web API. SPIO may provide the detail of this subordinate organization.

    2- SPIO may provide the notings made on the aforementioned grievance and regarding the aforementioned grievance.

    3- SPIO may provide the action taken report by the CMO and the detail of personnel processed the grievance in the CMO.

    4- SPIO may provide the current status of the grievance if not available, then forward/ transfer communiqué under subsection 3 of section 6 of Right to Information Act 2005 pursuing prescribed norm.

    5- SPIO may provide information about whether citizen charter is being pursued or not in redressing the grievance.

    ReplyDelete

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