Grievance Status for registration number : DEABD/E/2021/75144
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
08/11/2021
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Delay in Service
Bank : Bank of India
Branch / Name of Bank and Branch : Mirzapur city Wellesley Ganj
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Aryavart Bank, a Regional Rural Bank, was constituted on 1st April, 2019 after amalgamation of two Regional Rural Banks (RRBs) namely Gramin Bank of Aryavart and Allahabad UP Gramin Bank as per Government of India Gazette notification No. 338 dated 25-01-2019. Gramin Bank of Aryavart was sponsored by Bank of India while Allahabad UP Gramin Bank was sponsored by Allahabad Bank. The amalgamated entity Aryavart Bank functions under Regional Rural Banks Act 1976 having its Head Office at Lucknow under the sponsorship of Bank of India.
An application under Article 51 A of the constitution of India to seek justice for a widow who is a heart patient and taking medication under supervision of a cardiologist from Allahabad now known as Prayag Raj.
Subject-Transfer entire money from the account of deceased Rajendra Pratap Singh to his widow Vidya Devi. Detail is attached.
She made representation before the branch manager on 05 Sept 2021 for transfer of money but matter is still pending in the office branch manager concerned.
According to RBI Guidelines, an individual must keep only one account to manage conveniently so it would be expedient to transfer the money from the account of the deceased to widow Vidya Devi without procrastination any further.
Grievance Status for registration number : DEABD/E/2021/75035
Grievance Concerns To Name Of Complainant Yogi M. P. Singh
Most sheweth that
1-Applicant is widow of deceased Rajendra Pratap Singh.
2-Deceased Rajendra Pratap Singh passed away on 03 May 2021.
3-Balanced money in the account husband be transferred into the account of wife as aforementioned.
Attached document contains 1-Representation of Vidya devi as aforementioned,2-Passbook details of deceased husband and widow,3-Death certificate of deceased, 4 and 5 pages-Aadhar and PAN details of Rajendra Pratap Singh and Vidya Devi.
Grievance Document
Current Status
Case closed
Date of Action
08/11/2021
Remarks
Duplicate complaint ref no-DEABD/E/2021/75035
Rating
1
Poor
Rating Remarks
Officer Name SMT MANASI MANOJ PHENE Officer Designation Deputy General Manager If the aforementioned lady had got the service through hard labour, then she had knowledge to understand the difference of complaint ref no-DEABD/E/2021/75035 and complaint DEABD/E/2021/75144 and it must be noted that there are two essential ingredients of a grievance 1-Submissions made in grievance and 2-Supportive evidences. Here subsequent grievance was overlooked in the name of duplicate of former but factual position is that in latter grievance submissions were elaborated more explicitly in lucid style so that incompetent staff of the government somehow managed to get service may understand the contents of the grievance.
Appeal Details
Appeal Number
DEABD/E/A/21/0011159
Date of Receipt
09/11/2021
Appeal Text
It would be better for the aforementioned lady staff of the government that she must take the perusal of the contents of the grievance before making any such absurd and arbitrary decision weird enough to astonish the applicant. My advice for the lady staff to acquire more knowledge as little knowledge is dangerous for occupying a post concerned with wide public interest as it would injure the interest of the large section of the people. Such public staff are doing irreparable damage to our nation who are attending the public offices with a prejudiced mind. Please direct the concerned lady to provide the reason of its decision as right to reason is indispensable part of sound administrative system.
Current Status
Appeal Received
Officer Concerns To
Officer Name
SMT MANASI MANOJ PHENE
Officer Designation
Deputy General Manager
Contact Address
Email Address
HO.cebb@bankofindia.co.in
Contact Number
02266684479
It would be better for the aforementioned lady staff of the government that she must take the perusal of the contents of the grievance before making any such absurd and arbitrary decision weird enough to astonish the applicant. My advice for the lady staff to acquire more knowledge as little knowledge is dangerous for occupying a post concerned with wide public interest as it would injure the interest of the large section of the people.
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