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Grievance Status for registration number : DEABD/E/2021/10931
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
09/02/2021
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Issue/Payment of Draft/Banker Cheque
Bank : State Bank of India
Branch / Name of Bank and Branch : City Branch of state bank of India Dist Mirzapur Uttar Pradesh
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Following message is displaying on the screen of the computer as.
Your card was declined by the issuing bank. Try a different card or contact with the issuer with the question.
This message is displaying on the screen for one week. I activated the card through my internet banking of the state bank of India.
Why did the S.B.I. not allow the transaction when deals the master card issued by SBI validity ends Feb-2021 now not working used for the international transactions?
You created hurdle to my daily routine unnecessarily reflects insolence and arbitrariness.
Mater card validity up to Feb-2021 bearing 16 digits as 5596010032470039 lost its validity on first February.
RuPay card validity up to Dec-2025 bearing 16 digits as 6522940129135953 lost its payment validity from the initial stage while it was a substitution of the earlier card.
A staff from Prayagraj head office of state bank of India talked regarding the grievance in the matter concerned by his mobile number 9795622909 on my available public mobile number also registered with the account. He collected the detail from me by having conversation 11 minutes 36 seconds as assured to fix the issue by the evening but regretting he did not do so or it may be the reluctant manager always surrounded by crowed of aggrieved people suffering because of mismanagement in the state bank of India overlooked the advice given by the head office.
He was seeking evidence of the denial of payment by the which I have attached to the grievance. One of them is of the day before yesterday and second of just denied transaction.
Grievance Document
Current Status
Case closed
Date of Action
17/02/2021
Remarks
reply attached
Reply Document
Rating
1
Poor
Rating Remarks
They must provide credible services which may be dispute free.
Officer Concerns To
Officer Name
Shri Rajesh Kumar Meena
Officer Designation
Dy General Manager
Contact Address
Email Address
dgmcsops.lholuc@sbi.co.in
Contact Number
05222201492
Grievance Status for registration number : DEABD/E/2021/13888
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
19/02/2021
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Fraud
Department/Bank/Financial Institute : State Bank of India
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Grievance Status for registration number : DEABD/E/2021/11144
Grievance Concerns To Name Of Complainant Yogi M. P. Singh
Date of Receipt 10/02/2021
Grievance Status for registration number : DEABD/E/2021/10931
Grievance Concerns To Name Of Complainant Yogi M. P. Singh
Date of Receipt 09/02/2021
Same report attached to dispose of aforementioned grievance. Content of the report is as follows.Dear Sir,
With reference to the captioned complaint, we have to advise that on the basis of customer
request, Mirzapur City Branch has issued a new Debit Card to the complainant & confirmed that
all other cards will be blocked as & when he will receive the new Debit card.
Therefore, please arrange to close the customer complaint.
Here this question arises whether the applicant got the new debit card or not?If the branch manager provided the applicant a new debit card, he may provide the receiving. Whether the new card is working or not? Today I made repeated attempts to contact him but his subordinate mobile remained off continuously. My request to the branch manager concerned signed by me attached as the first page to the grievance document. Please take the perusal and date as received by him itself. Undoubtedly mismanagement in the branch is quite rampant because of senior rank officers who are incompetent to understand the contents of the grievances. Such incompetency is causing huge queues of aggrieved people in the branch office and multiple complaints in the matter. Here matter concerns the non reaching of one time passwords to registered mobile number to the account. Which is essential for the payment through cards. It is complete mismanagement. An enquiry may be ordered to fix accountability in the matter.
Grievance Document
Current Status
Case closed
Date of Action
26/03/2021
Remarks
Dear Sir/Madam, The case has been examined by the appropriate authority and resolevd the issue and replied suitably to the complainant,
Reply Document
Rating
1
Poor
Rating Remarks
Our motive is good governance but where is good governance and corruption free government. Here to take bribe, problems are created by the public functionaries. Undoubtedly, common people are being crushed in this largest democracy in the world. Now a days more than sixty percent population is on the verge of hunger. To control the banking institutions, government of India must promote transparency and accountability in the public offices otherwise the deposited money in the banks of the common people are no more safe.
Officer Concerns To
Officer Name
Shri Rajesh Kumar Meena
Officer Designation
Dy General Manager
Contact Address
Email Address
dgmcsops.lholuc@sbi.co.in
Contact Number
05222201492
Grievance Status for registration number : DEABD/E/2021/12288
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
14/02/2021
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Credit/Debit/ATM Cards Related >> ATM/Credit Card Frauds
Bank : State Bank of India
Branch / Name of Bank and Branch : City Branch State Bank of India District Mirzapur Uttar Pradesh
Account Number : 34645721675
-----------------------
It seems that State Bank of India is the bastion of the fraud people. Now new fraudulent issue arose here. In the annexure to the representation, on the first page, there are two screenshots. One of them I sent to accountable public functionaries regarding which R.B.O. Rishabh talked me just next dawn from the date of submitting grievance on the public grievance portal.
But the first screenshot attached, I have taken today containing detail of four debit cards. One of them is closed and three is active.
Two out of three active debit cards belong to the applicant but newly added debit card ends with the four digits 7177 still does not belong to the applicant as no such debit made available to the applicant by the State Bank of India.
Here are three options to block the debit card 1-Lost, 2-Stolen and third is 3- Unauthorised transaction.
Here the matter concerns the unauthorized entry of this debit card into my account S.B.I. account could be feasible because of rampant corruption and lawlessness in the working of the public authority state bank of India.
Prayer-Please expels this intruder debit card from my account through cogent action abruptly. Accountable public functionaries of state bank of India may take stern action against the wrongdoer staffs instead of shielding them.
Grievance Document
Current Status
Case closed
Date of Action
01/03/2021
Remarks
Reply sent to the complainant attached herewith.
Reply Document
Rating
1
Poor
Rating Remarks
Our motive is good governance but where is good governance and corruption free government. Here to take bribe, problems are created by the public functionaries. Undoubtedly, common people are being crushed in this largest democracy in the world. Now a days more than sixty percent population is on the verge of hunger. To control the banking institutions, government of India must promote transparency and accountability in the public offices otherwise the deposited money in the banks of the common people are no more safe.
Officer Concerns To
Officer Name
Shri Rajesh Kumar Meena
Officer Designation
Dy General Manager
Contact Address
Email Address
dgmcsops.lholuc@sbi.co.in
Contact Number
05222201492
Grievance Status for registration number : DEABD/E/2021/11144
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
10/02/2021
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Misbehaviour/Harrassment/Corruption by Bank Staff
Bank/Financial Institute : State Bank of India
Branch / Name of Bank and Branch : City Branch District Mirzapur Uttar Pradesh
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हमारे दोनों डेबिट कार्डो का विवरण फर्स्ट पेज पर है संलग्नक के
सेकंड और थर्ड यह बता रहे है की ट्रांजैक्शन फ़ैल हो रहे है और यह समस्या भारतीय स्टेट बैंक द्वारा पैदा किया गया है
पुराने डेबिट कार्ड में ये पेमेंट सिक्योरिटी वन टाइम पास वर्ड नहीं भेज रहे है
नए को ऑथेंटिकेट नहीं कर रहे है
ऐसा यह इसलिए कर रहे है की हम इनके भ्रस्टाचार और कानपुर बैंकिंग ओम्बुड्स मान के साथ इनके काली करतूतों के गठजोड़ उजागर किया है स्टेट बैंक ऑफ़ इंडिया खुद एक बहुत बड़े भ्रस्टाचार का गढ़ है
मोदी सरकार भरस्टाचार की वजह से कोई कार्यवाही करने में अक्षम है
Grievance Document
Current Status
Case closed
Date of Action
17/02/2021
Remarks
reply attached
Reply Document
Rating
1
Poor
Rating Remarks
Our motive is good governance but where is good governance and corruption free government. Here to take bribe, problems are created by the public functionaries. Undoubtedly, common people are being crushed in this largest democracy in the world. Now a days more than sixty percent population is on the verge of hunger. To control the banking institutions, government of India must promote transparency and accountability in the public offices otherwise the deposited money in the banks of the common people are no more safe.
Officer Concerns To
Officer Name
Shri Rajesh Kumar Meena
Officer Designation
Dy General Manager
Contact Address
Email Address
dgmcsops.lholuc@sbi.co.in
Contact Number
05222201492
ऐसा यह इसलिए कर रहे है की हम इनके भ्रस्टाचार और कानपुर बैंकिंग ओम्बुड्स मान के साथ इनके काली करतूतों के गठजोड़ उजागर किया है स्टेट बैंक ऑफ़ इंडिया खुद एक बहुत बड़े भ्रस्टाचार का गढ़ है
ReplyDeleteमोदी सरकार भरस्टाचार की वजह से कोई कार्यवाही करने में अक्षम है