I want to PORT out from BSNL because of arbitrary deduction of money and they did not stop even after numerous complaints
Grievance Status for registration number : DOTEL/E/2021/34834
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
21/09/2021
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> UCC related complaints
Mobile Number : 7379105911
Service Provider : Bharat Sanchar Nigam Limited Corporate Office
Circle : Uttar Pradesh (East)
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The applicant made the recharge of Rs.20 on 16 Sept 2021 at 5:15 PM but it was exhausted on 19 Sept 2021 i.e. Sunday quite obvious from the message sent by BSNL on the mobile which screenshot is attached to the grievance. It is very surprising that these shameless people are illegally deducting money from mobile accounts of the applicant. Now I have decided that I have not to subscribe the services of these cheaters any more and to proceed in this direction, I made repeated attempt to send port request to TRAI i.e. Telecom Regulatory Authority of India. It is unfortunate that BSNL service provider is not sending the PORT request to TRAI which is corrupt dealing of the BSNL. Everyone knows that BSNL is a corrupt service provider which is the root cause that it has reached the verge of collapse. Everyone knows that the government of India will no more afford this loss-making service providing company and this public sector undertaking will be sold in the pocket of the highest bidder having an approach in the ruling party. Such cheating is being committed by the corrupt staffs of BSNL again and again. Whether BSNL is not looting the customers in daylight is quite obvious from arbitrary deduction from the accounts of customers? Mobile Number : 7379105911
Grievance Document
Current Status
Under process
Date of Action
21/09/2021
Officer Concerns To
Officer Name
SHRI RANA A K SINGH
Officer Designation
CGM
Contact Address
Email Address
pg_upe@bsnl.co.in
Contact Number
05222623600
For your information, now the account money completely exhausted. Whether the BSNL will tell the applicant, how the recharges made by the applicant exhausted if applicant did not make call?It is obligatory duty of the accountable staffs of the BSNL to provide the detail which may justify the deduction of the money from the account of the applicant. If the business activities are carried out in the transparent and accountable manner with honesty, then its ramification takes place. Corrupt public functionaries of non-impeccable integrity can never bring success to any institution and outcome is before all and everyone.
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