Think about quantum of corruption, Airtel did not provide how the 1.5 G.B. data exhausted merely in 8 minutes reflects anarchy?

 

 Last Login Time : 2021-06-06 16:31:23

Grievance Details

Grievance Number: 2766449

Grievance Reg Date: 2021-06-06 16:31:21

Complainant Name : Yogi M. P. Singh Mahesh Pratap Singh Complainant Contact No : 7379105911

Mode : By Web Complaint Type : Complaint

State : UTTAR PRADESH Purchase City : Mirzapur

Sector : Broadband & Internet Category : Data - Wireless

Grievance Company : AIRTEL Company Name :

Govt Dept / Regulator :

Mobile / Landline Number(in which the problem persist): 9794103433 Connection id: 9794103433

Connection Type: Prepaid Amount deducted (if any): 598

Network Location Details: Village Neebi Gaharwar Post Neebi Gaharwar District Mirzapur PIN code 231303 Complaint Number / ref no.:

Company Details Airtel U.P. East airtelpresence@inairtel.com, appellate.upe@airtel.in, Pincode (Company):

Product Value(INR) : 100-1000 Nature of Complaints : Irregular/ Unstisfactory Service

Grievance Details : How the 1.5 G.B. data used by the applicant detail must be made available to the applicant? सोचिये भ्र्ष्टाचार का आलम यह है की आठ मिनट में ही १.५ जी बी डाटा ख़त्म और यदि पूछेंगे कोई बहाना बना देंगे अभी जो ५९८ रुपये का जो रिचार्ज हुआ है उसे रिफंड कर दे कोई ऐसे डकैतों का कैसे भरोसा कर सकता है New Recharge made on 06-06-2021 at 02:04PM on Airtel Mobile number 9794103433 For more detail vide attached grievance.

Status :  In Process  

Company Remark : Customer complained regarding wrong data consumption communication related issue for airtel mobile number 9794103433. We understand your concern and apologize for an unpleasant experience. As per your telephonic discussion, this is to apprise you that we have highlighted your issue regarding data consumption to the concerned team and as per revert data consumption communication is correctly sent as usage is done from your number on 6th June 2021 and 7th June 2021. We always try to ensure that our customers get highest quality service through any of our channels. Moreover, for manage your account kindly download the Airtel thanks app. If you have any further queries/concerns, please feel free to contact us. We will make every effort to revert with a resolution as soon as possible. We value the relationship built with you. Also, we have shared your feedback with the concerned team. It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you.

Remark Date  2021-06-14 02:25:54 Status :   Closed

Uploaded Files: File1 | | NA | NAGmail    Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
New Recharge made on 06-06-2021 at 02:04PM on Airtel Mobile number 9794103433
1 message
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>    6 June 2021 at 16:15
To: airtelpresence@inairtel.com, appellate.upe@airtel.in, pmosb <pmosb@pmo.nic.in>, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>, presidentofindia@rb.nic.in
An application on behalf of Preeti Singh, Mohalla-Surekapuram, Jabalpur Road, District=Mirzapur, PIN code-231001
But 2021-06-06 14:13:33 message reported as

AE-AIRTEL
   90% ALERT: You have used 90% of your daily highspeed data limit. Get 12GB data at just Rs.98, valid till your current pack. Recharge now u.airtel.in/mrp98  

2021-06-06 14:13:33

Please take a glance of the messages sent by the Airtel company.

AE-AIRTEL   

90% ALERT: You have used 90% of your daily highspeed data limit. Get 12GB data at just Rs.98, valid till your current pack. Recharge now u.airtel.in/mrp98   

2021-06-06 14:13:33 

Pasted from <http://192.168.1.1/html/smsinbox.html>

AD-Airtel
   Thank you for recharging. Your new pack with Unlimited call and data benefit will start from08-06-2021. Till then your current pack benefits will continue.
   2021-06-06 14:04:32 

Pasted from <http://192.168.1.1/html/smsinbox.html>
Airtel
   Recharge of Rs 598.00 is successful for your Airtel Mobile on 06-06-2021 at 02:04PM Transaction ID 42870187. Check your balance, validity, tariff and best recharges on Airtel Thanks App - u.airtel.in/App
   
2021-06-06 14:04:32

Pasted from <http://192.168.1.1/html/smsinbox.html>  How the 1.5 G.B. data used by the applicant detail must be made available to the applicant?   सोचिये भ्र्ष्टाचार का आलम यह है की आठ मिनट में ही १.५ जी  बी डाटा ख़त्म और यदि पूछेंगे कोई बहाना बना देंगे  अभी जो ५९८ रुपये का जो रिचार्ज  हुआ है उसे रिफंड कर दे  कोई ऐसे डकैतों का कैसे भरोसा कर सकता है  खुदा भी आसमाँ से जब जमी पे देखता होगा |               इस मेरे प्यारे देश को क्या हुआ सोचता होगा|| This is a humble request of your applicant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness and chaos arbitrarily by making the mockery of law of land? There is need of the hour to take harsh steps against the wrongdoer to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray for you, Hon’ble Sir. Date-06 /06/2021           Yours sincerely                                    Yogi M. P. Singh, Mobile number-7379105911,  Mohalla- Surekapuram, Jabalpur Road, District-Mirzapur, Uttar  Pradesh, Pin code-231001.