Grievance Status for registration number : DOSEL/E/2021/07015
Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
04/04/2021
Received By Ministry/Department
School Education and Literacy
Grievance Description
School Education and Literacy >> Degree/Certificate Related >> Certificate not got on time >> CBSE/CBSE Affiliated
Name of School : SN Public High School Lohandi Musafarganj Mirzapur Uttar Pradesh
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Grievance Status for registration number : DOSEL/E/2021/05801
Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 07/03/2021
Received By Ministry/Department School Education and Literacy
Supportive document is attached to grievance and coloured copy bank draft of requisite fee as advised by principal as sent through speed registered post and its online tracking of speed registered post received in regional office on second February are included.
Following is the remark made by the Officer Name Ms. Shivetta Arora Officer Designation Regional Officer
Contact Address Central Board of Secondary Education 35 B, Civil Station, M.G. Marg Civil Lines, Allahabad
Remarks
With reference to the grievance case dated 13/01/2021, it is inform that the case has been approved by the Competent Authority of the Board and a letter dated 12/01/2021 has also been sent to the school concerned with the direction to inform the candidate and submit original Marks Statement Cum Certificate along with requisite fee. Hence, the candidate concerned is required to approach the school concerned for further process.
I want to inform the concerned staffs of the regional office Allahabad now named as Prayagraj that in reply of communication dated 12/01/2021 addressed to principal of the institution concerned, entire requisite formalities formalities completed by the aggrieved student Vishal Kumar Maurya on 30/01/2021. This communication dated 30/01/2021, Vishal Kumar Maurya sent through speed registered post on the same day and received by the office of public authority regional office Allahabad of central board of secondary education on 02/02/2021 quite obvious from the speed post tracking of the registered speed post. Today is 25/02/2021 but it is unfortunate that they did not provide the rectified certificate to the student ipso facto obvious from their submitted report on the public grievance portal of the government of India. It was compulsory to comply with their direction with
Grievance Document
Current Status
Under process
Date of Action
04/04/2021
Remarks
Auto Forwarded
Officer Concerns To
Officer Name
T. S. Rautela
Officer Designation
Deputy Secretary
Contact Address
Shastri Bhawan New Delhi
Email Address
Contact Number
23383193
Grievance Status for registration number : DOSEL/E/2021/05801
Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
07/03/2021
Received By Ministry/Department
School Education and Literacy
Grievance Description
School Education and Literacy >> Degree/Certificate Related >> Change in details in certificates >> CBSE/CBSE Affiliated
Name of School : SN Public High School Lohandi Musafarganj Mirzapur Uttar Pradesh
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Supportive document is attached to grievance and coloured copy bank draft of requisite fee as advised by principal as sent through speed registered post and its online tracking of speed registered post received in regional office on second February are included.
Following is the remark made by the Officer Name Ms. Shivetta Arora Officer Designation Regional Officer
Contact Address Central Board of Secondary Education 35 B, Civil Station, M.G. Marg Civil Lines, Allahabad
Remarks
With reference to the grievance case dated 13/01/2021, it is inform that the case has been approved by the Competent Authority of the Board and a letter dated 12/01/2021 has also been sent to the school concerned with the direction to inform the candidate and submit original Marks Statement Cum Certificate along with requisite fee. Hence, the candidate concerned is required to approach the school concerned for further process.
I want to inform the concerned staffs of the regional office Allahabad now named as Prayagraj that in reply of communication dated 12/01/2021 addressed to principal of the institution concerned, entire requisite formalities formalities completed by the aggrieved student Vishal Kumar Maurya 30/01/2021. This communication dated 30/01/2021, Vishal Kumar Maurya sent through speed registered post on the same day and received by the office of public authority regional office Allahabad of central board of secondary education on 02/02/2021 quite obvious from the speed post tracking of the registered speed post. Today is 25/02/2021 but it is unfortunate that they did not provide the rectified certificate to the student ipso facto obvious from their submitted report on the public grievance portal of the government of India. It was compulsory to comply with their direction within 15 days but they are themselves not taking swift action in the matter.
Grievance Document
Current Status
Under process
Date of Action
07/03/2021
Remarks
Auto Forwarded
Officer Concerns To
Officer Name
T. S. Rautela
Officer Designation
Deputy Secretary
Contact Address
Shastri Bhawan New Delhi
Email Address
Contact Number
23383193
Reminder(s) / Clarification(s)
Reminder Date
Remarks
15/03/2021
Whether they have adopted the cogent approach to redress the grievances of the common people as quite obvious that they are adopting lackadaisical approach to redress grievance of the vulnerable student as there is incorrection in the name of the father and they have charged rupees 1300 but still procrastinating on the Representation of the vulnerable student Vishal Maurya. Whether they have firm desire to resolve the problems of the students? There is substantial evidence that they did not act seriously in redressing the grievances and most surprising that still not interested to provide the rectified certificate to student.
Reminder Date Remarks 15/03/2021 Here this question arises that why concerned staff of CBSE did not take seriously its promise to provide certificate within 15 days from the date of receiving the requisite fee?
ReplyDeleteWhether they have adopted the cogent approach to redress the grievances of the common people as quite obvious that they are adopting lackadaisical approach to redress grievance of the vulnerable student as there is incorrection in the name of the father and they have charged rupees 1300 but still procrastinating on the Representation of the vulnerable student Vishal Maurya. Whether they have firm desire to resolve the problems of the students? There is substantial evidence that they did not act seriously in redressing the grievances and most surprising that still not interested to provide the rectified certificate to student.
Think about the gravity of situation that Central board of secondary education its regional office at Allahabad took 1300 rupees to rectify the minor error in the name of the father of the aggrieved student Vishal Kumar Maurya and they assured that they will rectify the name of father within 15 days but still they have not rectified whether it is not a mockery of the law of land.
ReplyDeleteCentral board of secondary education must provide the rectified marksheet to the aggrieved student Vishal Kumar Maurya but it is unfortunate that even after the payment of 1300 rupees they are not providing the rectified marksheet which is a mockery of the law of land so action must be taken against the wrongdoer staff of the Central board of secondary education.
ReplyDeleteAccording to them board had decided to rectify the error in the name of the father of the aggrieved Vishal Kumar Maurya and they demanded Rupees 1300 in the form of BANK draft payable To Their accountable officer at the regional office Allahabad of the Central Board of Secondary Education but it seems that they had forgotten that they to provide within 15 days from from the date of receipt of of rupees 1300 rectified certificate to the aggrieved student Vishal Kumar Maurya but more than 2 months passed and they are not responding properly to the representations.
ReplyDelete