Government must curb the arbitrary dealings of the HostGator company as looting consumers in broad day light

 

 Last Login Time : 2021-02-21 14:00:39

Grievance Details

Grievance Number: 2577814

Grievance Reg Date: 2021-02-22 11:17:58

Complainant Name: Yogi M. P. Singh Mahesh Pratap Singh Complainant Contact No : 7379105911

Mode: By Web Complaint Type: Complaint

State: UTTAR PRADESH Purchase City : Mirzapur

Sector: Direct Selling Category: Online Selling

Grievance Company: Company Name: HostGator through ENDURANCE INTERNATIONAL GROUP (INDIA) PRIVATE LIMITED Unit No.501,5th Floor, IT Building 3, Nesco IT Park, Nesco Complex, Western Express Highway, Goregaon (East), Mumbai-400063 Maharashtra, India

Company Details billing@hostgator.in, sales@hostgator.in, Pincode (Company):

Product Value(INR) : 1000-10000 Nature of Complaints : Direct Selling -Amount debited but not credited to beneficiary

Grievance Details : Order cancelled but refund not done by the concerned company staffs. Please take the perusal of detail grievance attached to the representation.

Status :  In Process  

Uploaded Files: File1 | | NA | NA

Gmail Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>

The matter concerns the non refund of the payment Rs.6000+1700 made to Hostgator.

1 message

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 22 February 2021 at 08:44

To: presidentofindia@rb.nic.in, pmosb <pmosb@pmo.nic.in>, supremecourt <supremecourt@nic.in>, billing@hostgator.in, sales@hostgator.in, urgent-action <urgent-action@ohchr.org>

An application under Article 32 of the constitution of India to seek justice against arbitrariness and large scale consumer rights violation by the hostgator by making a mockery of the law of land.

To 

                                                                                                Hon'ble chief justice of India/ companion judges 

                                                                                                 Supreme Court of India, New Delhi

Sir please save us from this anarchy and lawlessness. 

Whether a service provider can charge without providing any services? Undoubtedly no.But it is going on in this largest democracy in the world.

My complaint is against the anarchy of the following company pursuing unethical business practices in this largest democracy in the world.

ENDURANCE

INTERNATIONAL GROUP

(INDIA) PRIVATE LIMITED

Unit No.501,5th Floor, IT

Building 3,Nesco IT Park,,

Nesco Complex, Western

Express Highway,, Goregaon

(East),

Mumbai-400063

Maharashtra, India

                                

I purchased the following services with addons which accompanied it initially in the first  step shown hosting detail later on the same page three add ons additionally they invited me to pay.

Your Multi Domain Linux Hosting (USA-TX) Package Details

Your Baby plan for yogi.systems has been successfully Deleted.

  YOUR ORDER DETAILS  

  Order ID 95514903  

  Status Deleted  

  Plan Baby  

  Domain yogi.systems

My website is yogi.systems

I paid them Rs.6000+1700 quite obvious from the screenshot provided by them. 

Current hosting detail

HostGator.in Billing Team billing@hostgator.in via livemailservice.com 

Thu, 12 Mar 2020, 12:21

Reply

to me

Please note details of Funds Received from you

Receipt Details

Receipt ID: 97783402

Receipt Description: Received INR 5728.42 via Payu.in (Ref: AddFund-C-21315436-20475713)

Receipt Amount: INR 5728.42

These funds have been credited to your account. You may Print this Receipt by following the below steps:

Sir for the renewal of this hosting plan they are seeking payment of Rs.10464.24 

Sir whether this renewal price is justified?

Sir they/hostgator lure the customers that they are providing 55 percent concession on the hosting but when the customer purchases hosting three add ons are added on which no concession i.e. bundle for hosting.

A new person not technically expert is misled by such corrupt practices like hosting in Rs.49 per month because if he will purchase hosting it will cost in thousands. Such practices are tantamount to cheating.

Moreover I have cancelled the services within five days while they provide a money back guarantee of 45 days.  

Earlier they had promised to provide migration facility to new server but later they refused to provide it by taking recourse that migration website to new server is provided in case of migration to VPS service not sharing hosting not provided even when applicant was ready to pay charges. 

Applicant had no option and finally decided to cancel the services and return back earlier purchased hosting 

  Receipt Description: Received INR 5728.42 via Payu.in (Ref: AddFund-C-21315436-20475713)

Receipt Amount: INR 5728.42

   Sir for the renewal of this hosting plan they are seeking payment of Rs.10464.24 which is just double.

Here this question arises that if the newly purchased hosting and its add Ons arbitrarily imposed have been cancelled, then they must provide me a refund of Rs.6000+1700 by following the R.B.I. Guidelines.

According to R.B.I. Guidelines the paid amount refunded into the same account so they may refund the amount into my account as their corrupt dealings threw their credibility to the nadir.

                                                 खुदा भी आसमाँ से जब जमी पे देखता होगा |

                                                       इस मेरे प्यारे देश को क्या हुआ सोचता होगा||

This is a humble request of your applicant to you Hon’ble Sir that how can anyone justify withholding public services arbitrarily and promote anarchy, lawlessness and chaos arbitrarily by making the mockery of law of land? There is need of the hour to take harsh steps against the wrongdoer to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray for you, Hon’ble Sir.

Date-22/02/2021                                                                                       Yours sincerely

Yogi M. P. Singh, Mobile number-7379105911, Mohalla- Surekapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh, Pin code-231001.

                                     

download.png